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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

July 22, 2021

Easily one of the best car buying experiences I’ve ever had in my life. Everyone at the dealership was so friendly, polite and thoughtful. Chris in sales and Brian in finance were great to deal with and t More

by JBrandes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Amill
Jul 22, 2021 -

BMW of Allentown responded

Wow! That's what we like to hear. Thank you for sharing your experience with Chirs, Brian, and the Daniels BMW team. We're glad we could make it stress-free and fun! Enjoy your new ride!

July 22, 2021

Brad and Andy were a pleasure to work with. They were very professional and provided exceptional customer service throughout the entire process. First class experience! More

by Nyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradford , Andy Balik
Jul 23, 2021 -

BMW of Allentown responded

Thank you for the five-star review! We're so glad to have you in the Daniels BMW family, Nyle!

July 22, 2021

The Daniels BMW customer experience from buying, trade-in, service and parts is consistently very good, compared with other BMW dealers in the region. I am a 6-year customer with several BMW vehicl More

by james.lavely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Alderfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dmitry Kukuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Balik
Jul 23, 2021 -

BMW of Allentown responded

James, Thank you for your continued support of Daniels BMW! We're glad to have you as our customer and look forward to seeing you again soon!

July 22, 2021

Daniels BMW is exactly why I own Na BMW. They were great. I was very satisfied with me experience. Every employee I encountered was helpful and friendly More

by BrotPXI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Jul 23, 2021 -

BMW of Allentown responded

Thank you! We're glad to hear it! – Daniels BMW

July 21, 2021

I service my M Roadster every year and meet with Ethan. Ethan is always great, never tries to upsell services, leaving the choice to me. Will alway choose Ethan when going in for service. Thanks More

by Clvielxcl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

BMW of Allentown responded

Thank you for your loyal business with Ethan at Daniels BMW! It means so much that you can always count on him and we will share this awesome review with him!

July 21, 2021

The Drivers to shopping Mall were super nice guys. Car looked lovely after Service! Wish dealership was nearer as took over hour to driver there. More

by Penelope Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis and Al
Jul 22, 2021 -

BMW of Allentown responded

Thank you, Penelope. We appreciate your honest review and rating! We are so glad you feel confident bringing your vehicle to us and we look forward to seeing you again! - Daniels BMW

July 21, 2021

Chris Carlson, Andy Balik, Webb lingle, these are people I and my wife have dealt with and have treated us as valves customers always GREAT!! More

by m.swinton6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chief mechanical advisor, can’t remember his name. But I compare him humorously as Yoda from Star Wars because of his knowledge and expertise in his field.
Jul 22, 2021 -

BMW of Allentown responded

It's always our pleasure to take care of you and your wife! Thank you for being a valued Daniels BMW customer! We'll see you next time!

July 20, 2021

I like Daniels but today I was mad I was promised a loaner car when I dropped mine off for service and they didn’t have one More

by Aplummer0276
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 21, 2021 -

BMW of Allentown responded

We're disappointed to read this review and understand your frustration. We value feedback and use this information to improve customer satisfaction. Please don't hesitate to reach out to us if you have additional information you'd like to share. Thank you. - Daniels BMW

July 19, 2021

Very friendly greeters. Ethan Harbison is the best customer service rep — kind, friendly, honest, provides the information requested, no pressure, timely communications, and always upbeat. More

by Chuckie83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

BMW of Allentown responded

We appreciate the great feedback about Ethan and our team! Thanks for your business, from all of us here at Daniels BMW and we'll see you next time!

July 18, 2021

My first experience was very professional!Todd was very My first experience was very professional! Todd was very professional. I will diffently take my car back to Daniel’s for service in the future. More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

BMW of Allentown responded

We're so glad Todd and our team made this a five-star experience! Thank you for the awesome review! - Daniels BMW

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