Back

BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
Contact Dealership

4600 Crackersport Rd

Allentown, PA

18104

Directions

By Type

Showing 2,291 reviews

July 31, 2021

Courteous and professional staff (especially my rep. Ethan), however problem of squealing brakes was not fixed. Said they could not hear and duplicate complaint but the too times since when parking car More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

BMW of Allentown responded

Thank you for taking the time to share your review. Feel free to reach out to our team again to discuss your brake issue. Thanks, Webster Lingle - Service Manager - 610-820-2987

July 30, 2021

Daniels earned our business over other dealers in our area by being prompt, clear and straightforward in the sales process. In less than 24hour Madeline was able to clearly answer all of our questions o More

by ArborPA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

BMW of Allentown responded

Thank you so much for the positive feedback and congratulations on your new X7! We're thrilled to hear that Madeline, John and the rest of the team took great care of you throughout the experience and we'll be sure to let them know how pleased you are with the service they provided. Enjoy your new ride and please don't hesitate to reach out if there's anything else we can assist you with! - The Daniels BMW Team

July 29, 2021

It’s a pleasure to visit everyone is very helpful and pleasant. They gave me a loaner which was very helpful. My car was washed. More

by Lotapost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis excellent
Jul 29, 2021 -

BMW of Allentown responded

It's so great to see this five-star rating! Thank you for leaving us your great feedback and for being a Daniels BMW customer! See you next time!

July 28, 2021

We have leased 5 BMW’s over the years with Daniels BMW. The dealership and their service is top notch. They go above and beyond every time! That is why we keep coming back! More

by Kimstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 29, 2021 -

BMW of Allentown responded

It's such an honor to hear we've provided you with a high level of care over the years that helps you feel confident working with us! Thank you for the kind review and five-star rating! We'll see you at your next service visit! - Daniels BMW

July 28, 2021

Once you have actually connected with the associate you need to address your problem or answer your question, the customer service is quite good. Also I received a nice loaner when a recent repair on my X More

by blueX330e
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

BMW of Allentown responded

Thank you for the nice review and for your patience! We hope to see you here again for your next maintenance visit! - Daniels BMW

July 26, 2021

Thank you Daniels I appreciate the top of the line service on my vehicle as well as top of the line customer service Again thank you! More

by jay1909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Jul 28, 2021 -

BMW of Allentown responded

Thank you for your review! We're honored to receive your 5-stars! -Daniels BMW

July 24, 2021

The guys at Daniel Collision always do a awesome job repairing my vehicles. This is the third time I been here three different vehicles, I was satisfied with the way my vehicles looked. Special shout ou More

by Chelbentford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Jul 27, 2021 -

BMW of Allentown responded

It's our pleasure to serve you! Thank you for trusting the Daniels BMW team with your vehicle repairs. We're grateful to have you as a customer!

July 24, 2021

Only complaint, and it is minimal, is that I could not get through on the phone to make a Service Appt. After about 10 tries I just left my name/number to call back, with full realization that I was not More

by abuff
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

BMW of Allentown responded

Thank you so much for the review and feedback - we will be passing both along to our service team. We appreciate you coming to visit us here at Daniels BMW and hope to see you again in the future. Take care!

July 23, 2021

Lisa, our service consultant, was excellent. Thoughtful, Lisa, our service consultant, was excellent. Thoughtful, friendly yet professional. Prices for repairs were a bit higher then I was expecting but More

by Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

BMW of Allentown responded

Thank you for your review, Cash! We appreciate you choosing Daniels BMW for your repairs, and encourage you to check out any specials on our website next time! We'll see you for your next maintenance appointment!

July 23, 2021

Everyone at Daniels BMW was an absolute pleasure to work with, especially Chris and Brian. They made purchasing my son's first car a great experience for us from start to finish. Absolute professionals, su More

by DanaP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

BMW of Allentown responded

Dana, This review means so much to the entire team at Daniels BMW! Thank you for leaving us your thoughtful feedback and for coming to work with us! Chris and Brian will be so happy to hear they've earned this five-star rating!

...
97
...