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BMW of Allentown

Allentown, PA

4.9
2,291 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,291 reviews

October 27, 2021

The dealership is classy. This rating is for the recent service experience. I met Lisa for the first time and she made this a very amicable experience. BMW service is not cheap. Lisa’s personality let’s yo More

by TomC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

BMW of Allentown responded

Thank you for the review, Tom! We're so glad Lisa made your recent visit with us an enjoyable one and we'll be sure to let her know how much you appreciate her service. Thanks for trusting Daniels BMW with your vehicle - we hope to see you again next time!

October 27, 2021

Excellent customer service! Ethan is the man!! Always service with a smile!! Great dealership 5***** More

by Jfolsom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jane Billig
Oct 28, 2021 -

BMW of Allentown responded

Thank you for your 5-stars! -Daniels BMW Team

October 26, 2021

Service center took care of my flat tire immediately, even though I didn’t have a scheduled appointment. The staff kept me informed of the timing, process and cost. More

by AEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Mertz
Oct 27, 2021 -

BMW of Allentown responded

We're so glad to hear it! Thank you for taking the time to leave the Daniels BMW team your awesome five-star review!

October 25, 2021

Great experience with Lisa M., service consultant and service department. I would recommend dealership. Vehicle was ready as promised. More

by GV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Allentown responded

Thank you for trusting Daniels BMW with your vehicle's service needs! We're glad to hear our team delivered excellent service and we hope to see you again next time. Take care!

October 24, 2021

I have purchased 5 BMW's from Daniels and always received excellent/professional service both buying and maintaining my vehicles. Last week I purchased a 2022 X-3 working with Brad Gerhart. He was an excel More

by mcandrewjayp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gerhart
Oct 26, 2021 -

BMW of Allentown responded

Thank you so much for your loyal business and wonderful feedback! We're delighted to hear that Brad provided such excellent service during your recent visit and we hope you're enjoying your new X3 so far. Take care and thanks again for your support, from all of us here at Daniels BMW!

October 23, 2021

Efficient scheduling, Todd was outstanding, staff were clearly customer-focused & friendly. Was an excellent experience! More

by lmriddlesmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

BMW of Allentown responded

We're happy Todd could help make this experience worthy of a five-star rating! We look forward to seeing you at your next appointment! - Daniels BMW

October 23, 2021

Very clean, friendly and overall super nice dealership.Really appreciate the professionalism and attention to detail More

by RNDOG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review! We appreciate your 5-stars!

October 23, 2021

I brought my vehicle in for a detail and they went above and beyond to make my experience special. More

by Dom H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Schlemmer, Ryan Mertz
Oct 25, 2021 -

BMW of Allentown responded

Thank you for your review, Dom! See you next time at Daniels BMW!

October 22, 2021

I am a repeat customer who is always happy with service and sales! Most recently, I got a new X3 from Brad Gearhardt, who I highly recommend. Great advice, very responsive, and no pressure. Ask for Brad More

by drnikiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gearhardt
Oct 25, 2021 -

BMW of Allentown responded

Thank you for being a Daniels BMW customer! We're so glad you enjoyed working with Brad on the recent purchase of your new X3 and we'll be sure to share your wonderful feedback with him. Thanks again for your loyal business - we look forward to seeing you at your next visit!

October 22, 2021

Friendly staff. Always fast to get you in for service are very courteous, and accommodating to my schedule. More

by Ringingdalefarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

BMW of Allentown responded

Thank you for your 5-stars! See you next time at Daniels BMW!

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