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BMW of Allentown
Allentown, PA
2,293 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,293 reviews
December 29, 2021
Usually I write "well done" and click 5 stars...in all fairness to those who use this, I just can't do so this time. The good - the work was done well. The "less than good" - Poor communication despite my fairness to those who use this, I just can't do so this time. The good - the work was done well. The "less than good" - Poor communication despite my proactive communication...would have told my service advisor this directly as she said she would deliver my car when it was dropped off...she didn't (someone else did)..car was not done when promised and the reason provided was less than satisfactory (loaner was provided...not what was anticipated) and I was texted at 725am asking when I was returning the loaner - my car wasn't even done at that point...paying dealer prices, dealer service just was lacking this time. Final note (and I can't truly say why) but I never received my link to provide feedback which usually comes the next day like clock work. Just not a good experience this time. More
by FrankCenterValley
Employees Worked With
December 28, 2021
Daniels BMW went above and beyond to help me get my car there for service with valet service. My husband has cancer and he goes for treatment every day right now. They picked up and returned my car after s there for service with valet service. My husband has cancer and he goes for treatment every day right now. They picked up and returned my car after service. I was truly grateful. More
by Snowyte51
Employees Worked With
December 28, 2021
Daniel's BMW staff is always courteous, professional, and accommodating. The service technicians are very knowledgeable and complete. They have many options for alternative transportation when you schedule y accommodating. The service technicians are very knowledgeable and complete. They have many options for alternative transportation when you schedule your car for service. Highly recommend! More
by zztopdown
Employees Worked With
December 27, 2021
One of the easiest and best car experiences I have had. I accomplished the whole deal online and then went to the dealership for delivery. Everyone was extremely friendly and helpful accomplished the whole deal online and then went to the dealership for delivery. Everyone was extremely friendly and helpful More
by bstrampel
Employees Worked With
Matt Murphy, Clint Peters
December 24, 2021
Lisa and the service team were a wonderful. They simplified the entire service process from the moment I stepped into the service center to the moment I left. Thank you Daniels BMW. simplified the entire service process from the moment I stepped into the service center to the moment I left. Thank you Daniels BMW. More
by hirenp1974
Employees Worked With
December 24, 2021
Very competent employees who care about keeping their clients happy with finding them the right car and provide great service! clients happy with finding them the right car and provide great service! More
by christinelynglenn
December 23, 2021
Always dependable, clean and top notch from the service advisor to the mechanics and staff. advisor to the mechanics and staff. More
by ESheetz395
Employees Worked With
December 23, 2021
Daniel’s BMW has always repaired/maintained my BMW’s reliably. Their service managers are top notch. reliably. Their service managers are top notch. More
by impuddysdad
December 23, 2021
Ethan is an excellent representative to work with. All work completed as needed and on time. work completed as needed and on time. More
by agrasso
Employees Worked With
