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BMW of Allentown

Allentown, PA

4.9
2,277 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010. In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models. BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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4600 Crackersport Rd

Allentown, PA

18104

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Showing 2,277 reviews

November 13, 2022

Exellent service,very professional crew. Recommended for everybody. Evrything was done on time and very friendly people. More

by Andrzej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

BMW of Allentown responded

Thank you for the excellent review! We appreciate you recommending the Daniels BMW team to others and hope you'll be visiting us again in the future. Take care!

November 12, 2022

This is my 4th time dealing with Mini of Allentown. Matt was very helpful took time to answer all of my questions. Very helpful with helping me with the mini app. I’ll be back for my 5th. More

by Theresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 14, 2022 -

BMW of Allentown responded

Theresa, thank you so much for trusting the Mini of Allentown team with your loyal business! We're so glad Matt had the opportunity to assist you during your recent visit and we look forward to seeing you again next time. Until then, take care and enjoy your new vehicle!

November 12, 2022

Daniels was efficient and clear about what needed work and what the options and costs would be. Highly recommended! More

by Cdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

BMW of Allentown responded

Thank you for the fantastic feedback! We're happy to hear our Daniels BMW team took great care of you during your visit and we hope we can be of service again in the future!

November 11, 2022

Was just there for two recalls. Service was okay nothing special. Took almost two days to diagnose the car and then another week for the part to come in and complete car. Communi More

by Dan S
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan Harbison
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

BMW of Allentown responded

Hi Dan, thank you for sharing your review. We apologize that you were less than impressed with communication during your service, and welcome you to reach out to our team if you wish to discuss this situation further. Thanks, Webster Lingle - Service Manager - 610-820-2987

November 11, 2022

Reps were courteous and attentive. Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed a More

by yainerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

BMW of Allentown responded

We appreciate your patience and understanding during your most recent service visit! We hope that you come back to see us again so we can provide five-star care next time! Thank you! - Daniels BMW

November 10, 2022

Ethan was great. Car was ready when promised and everything was done properly. Thank you. More

by ddrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

BMW of Allentown responded

We appreciate your great feedback and five-star rating! Thank you for coming to Daniels BMW!

November 08, 2022

I had a very smooth experience trading in a vehicle on a new car purchase recently with Joseph W. in sales and Brian A. in financial at Daniel’s BMW. More

by aeyedoc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Wirsbinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina O.
Nov 09, 2022 -

BMW of Allentown responded

Joseph and Brian are grateful for the kind words and five-star rating! We hope that you continue to enjoy your vehicle and look forward to assisting you again! Thank you! - Daniels BMW

November 04, 2022

Excellent service and staff. Have been working with Ethan for many years. Excellent service advisor. More

by Timod1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

BMW of Allentown responded

Thank you for the kind review! We're so glad Ethan continues to earn your support with his excellent service and we look forward to seeing you next time here at Daniels BMW!

November 03, 2022

I always feel welcome at this dealership. Everyone is always friendly and courteous. The technicians do a very thorough job making recommendations and requested repairs. Never a disappointmen More

by crashneumann
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

BMW of Allentown responded

We're honored to have you as a Daniels BMW customer! Thanks for taking the time to share these kind comments about our team. We appreciate your support and look forward to your next visit!

November 01, 2022

Our salesperson Joe was great, very professional and fare. The dealership personel were very profesdional, knowledgeable and accompanying and helpfull More

by Gsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Wirsbinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Webb the service manager was very helpful answering all my questions
Nov 02, 2022 -

BMW of Allentown responded

Thanks for taking the time to review your recent visit here at Daniels BMW! Joe & the team appreciate your business and hope to see you again next time!

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