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BMW of Allentown
Allentown, PA
2,276 Reviews
BMW of Allentown is an award-winning dealership located off of Routes 22 and 309 in Allentown Pennsylvania. Formerly Daniels BMW, BMW of Allentown is now part of the Sloane Automotive Group. We're a family owned and operated dealership group serving the Philadelphia and Lehigh Valley areas for over 50 years. The dealership itself has been family owned and operated since 1962. BMW of Allentown opened for business in our original location on Tilghman Street as a Cadillac franchise dealership. The BMW franchise was awarded to the Daniels family in 1974. It then expanded to include a Certified Collision Center and a MINI franchise in 2010.
In 2005, we reopened a larger, state of the art facility to further accommodate our growing customer base. BMW of Allentown provides customers the best in sales (new, pre-owned and certified vehicles), parts and service, as well as our factory Certified Collision Repair Center specializing in BMW and MINI but also repairing all makes and models.
BMW of Allentown is the 12-time recipient of the BMW's highest award; The BMW Center of Excellence, which recognizes our commitment to our customers in providing the best customer experience in the nation in our state of the art facilities. As a result, we have adopted the phrase "A Tradition of Excellence" to describe our Company's approach to customer care.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,276 reviews
December 09, 2022
Service appointment times when loaner is needed is more difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now difficult than before. Not customer friendly as in the past. We are in our 4th mini, and scheduling was always easy until now More
by ironpigray
Employees Worked With
Brandon who scheduled. Robin who checked us treated us as well as we were treated before.
December 08, 2022
As usual, Ethan's attention to customer needs are top tier! Never hesitates to go above and beyond. tier! Never hesitates to go above and beyond. More
by jbarutia
Employees Worked With
December 06, 2022
Excellent service with our factory order. John Evans make the process smooth and efficient. Looking forward to the same level on service going forward. John Evans make the process smooth and efficient. Looking forward to the same level on service going forward. More
by coltjhart
Employees Worked With
December 05, 2022
It was our 1st time of doing Business with the Daniels Team. Melissa and Mohamed was professional from the moment we sent our first email. We traveled over 3 hours to the dealership. All our questions was Team. Melissa and Mohamed was professional from the moment we sent our first email. We traveled over 3 hours to the dealership. All our questions was anwsered honesty, supported with service documents , photos and hands on details for the car that we spent months looking for ! Thanks Andy and your team for everything ! More
by BMW Z4
December 02, 2022
Great Experience! Bought a pre-owned car and got the same treatment as someone buying a much more expensive new car. Definitely recommend Mohamed at Daniels Bought a pre-owned car and got the same treatment as someone buying a much more expensive new car. Definitely recommend Mohamed at Daniels More
by ldbrnnn1217
Employees Worked With
Brian in management ( finance) , Mohamed Tounkara
November 30, 2022
I am respectfully treated as a customer. The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise The work gets done correctly the first time and my car run fantastic. Btw its not a brand new car. Its a 2015 model with 85k miles on it. They advise me on what is needed and what can wait in terms of service. Ethan was my service advisor and he is a great asset to that dealership with over 24 years tenure there. This is a dealership that cares. More
by Grecian
November 28, 2022
Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two weeks out! And I was even asking for a loaner or any transportation! More
by Robert S.
Employees Worked With
November 27, 2022
I was very happy with the salesperson. And well satisfied with the prompt attention we received. I would recommend this dealership to everyone who is looking for a vehicle. And well satisfied with the prompt attention we received. I would recommend this dealership to everyone who is looking for a vehicle. More
by Cooper7195
Employees Worked With
Lauren
