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BMW of Allentown
Allentown, PA
2,511 Reviews
BMW of Allentown has built its reputation on performance, professionalism, and long-term relationships throughout the Lehigh Valley. We’re proud to have earned BMW’s prestigious Center of Excellence award for the 13th time, a recognition reserved for dealerships that consistently deliver exceptional customer satisfaction and operational excellence.
As part of the family-owned Sloane Automotive Group, we’re committed to providing a transparent and refined experience whether you’re purchasing a new BMW, exploring certified pre-owned options, or visiting for factory-trained BMW service. Many of our team members have been with us for years, and when you return, you’ll see familiar faces who know you and your vehicle. We’re focused on building lasting relationships, not one-time transactions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,511 reviews
April 29, 2025
Received great service. Car was ready when I needed it service advisor very helpfull . Pleased. Car was ready when I needed it service advisor very helpfull . Pleased. More
by Ebetz
Employees Worked With
April 22, 2025
I was traveling overnight from northeast PA to Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was Philadelphia. I hit a pothole and blew out a tire. I had my BMW towed to the nearest BMW dealer which was Allentown. First thing in the morning I was contacted by Charles German from their service department. Charlie was amazing from start to finish. He had my car in service bright and early and had me back on the road on my journey in almost no time. He was very professional and a pleasure to deal with. He helped me with questions and kept me up to date and informed. Thanks to Charlie, my unpleasant flat tire experience became unexpectedly very pleasant. Great service department! And very nice looking dealership I might add! More
by Jeremy
Employees Worked With
April 22, 2025
They provided excellent service and accommodations. ..Excellent! I should have taken my car to them from the beginning. ..Excellent! I should have taken my car to them from the beginning. More
by benjaminafoster
Employees Worked With
April 13, 2025
Eddy Shoy was great…Wonderful experience all the way from the day we stepped in till the delivery!! the day we stepped in till the delivery!! More
by Pranesh
April 09, 2025
Very prompt and courteous service. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. Ethan explained in detail the recommended service suggested. Work was performed in a professional manner and cleanliness has always been excellent. More
by Janebush5
Employees Worked With
April 03, 2025
Great buying experience. David was fantastic in finding my car and closing the deal quickly. The car, dealership and David were all amazing. Thank you! David was fantastic in finding my car and closing the deal quickly. The car, dealership and David were all amazing. Thank you! More
by petefox76
Employees Worked With
April 02, 2025
Great Service and treated with with well. Always asked me for what the problems are and worked on only issues that I approved. Always asked me for what the problems are and worked on only issues that I approved. More
by dontbotherme
Employees Worked With
March 24, 2025
Pristine service and communication throughout the entire process. Would recommend to first time and legacy BMW owners. process. Would recommend to first time and legacy BMW owners. More
by KeystoneWMS
Employees Worked With
March 21, 2025
I first came into contact with BMW of Allentown in January when I inquired about one of their pre-owned 330i's. A friend of mine highly recommended this particular dealership because they consistently January when I inquired about one of their pre-owned 330i's. A friend of mine highly recommended this particular dealership because they consistently provide a positive, trustworthy, and efficient experience, prioritizing customer service, offering competitive pricing, and having a wide selection of quality vehicles, while also being transparent and reliable. This was 100% true. I would go as far as saying this is the most superior BMW dealership in Pennsylvania. I never experienced working with a Client Advisor like Beth, who, like me, was extremely analytical and provided easy-to-read vehicle specs that I could input into Excel to compare against competitor vehicles. When I arrived early for a test drive, Brad stepped in while Beth was busy with a customer to get my son and I ready to go for a test drive. Brad made my first-ever BMW driving experience special. From sharing his own personal experience with the brand to patiently answering all my questions, I felt like I was part of the BMW of Allentown family. The purchasing process was flawless, even when they were training someone to use the finance software for the first time. I never felt like it was dragging on, as it has at other dealerships in the past. It was worth traveling over an hour to purchase my first BMW at this dealership. Thanks again for an amazing buying experience! More
by UCbears11
Employees Worked With
Beth , Bradford Gerhart
