BMW of Alexandria

The team members here are extremely helpful. Kevin has made all processes so simple and smooth. Delivery process of my M3 was seamless. The knowledge of the team made me feel a lot relieved from Kevin has made all processes so simple and smooth. Delivery process of my M3 was seamless. The knowledge of the team made me feel a lot relieved from a recommendation to purchase a front license bracket, all setups in the car, and financial process. More

Kate Richardson was the sales representative who helped us with the purchase of our car. She was very knowledgeable, polite, and efficient in answering all questions that we threw at her. Thank you for sta us with the purchase of our car. She was very knowledgeable, polite, and efficient in answering all questions that we threw at her. Thank you for staying past your working hours (around 9pm) last night to find the car (BMW X1) that my wife was looking for. BMW of Alexandria is lucky to have her on their team! Good job! I give her 5 STARS for the oustanding service she provided. More

Amazing customer service all around. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. From the moment you walk in, everyone is extremely friendly and willing to go out of their way to help. Alp has been our go to salesperson for years. We trust him and his guidance. He isn’t pushy and will spend as much time with you as you’d like or need. Every touch point is handled with care and you can tell they value their customers. Top notch dealership. More

We drove across state lines because - it’s is the Best dealership ever. Our lease ended, we returned the vehicles and we walk out with new car. Habib (salesman) and Mike (finance) were both amazing and ma dealership ever. Our lease ended, we returned the vehicles and we walk out with new car. Habib (salesman) and Mike (finance) were both amazing and made everything possible to make sure we ended up with a car and deal we wanted. We ordered a new car on August 1, and it was built and ready for delivery by August 26. Five stars: welcoming, truly professional, customer centered (not just written somewhere but in actuality), best attitude - we didn’t feel ignored our anyone playing superior silly games like other BMW dealers in state. Just awesome all around. Other BMW dealers in DMV area (and BMW headquarters) could learn something from these guys! We will be back soon for another vehicle. More

Professional, helpful and friendly. The salesperson Ngan was particularly nice. The hard sell on warranties was a bit off putting. But all in all, a good experience. The salesperson Ngan was particularly nice. The hard sell on warranties was a bit off putting. But all in all, a good experience. More

Courteous and super efficient. Our sales rep was wonderful. Understood what we wanted. Great to work with Our sales rep was wonderful. Understood what we wanted. Great to work with More

Good customer service and the experience was very seamless. I had no problems at all. seamless. I had no problems at all. More

Good sales and financial support. Was very easy to buy a car. Could improve the car setup with the “genius” consultant as it was rushed and incomplete. The dealer had a lot more ca Was very easy to buy a car. Could improve the car setup with the “genius” consultant as it was rushed and incomplete. The dealer had a lot more cars available than I had expected. Very pleased with the process. More

Excellent service, no high pressure - was a pleasure to do business. I Would highly recommend them do business. I Would highly recommend them More

Bought the car by phone calls and e-mails, not an easy transaction but handled well. transaction but handled well. More