BMW Portland

It took three days to complete an oil change. This BMW dealer has also stopped doing courtesy washes on the cars they service. Given the cost of new and used cars this diminished level of service This BMW dealer has also stopped doing courtesy washes on the cars they service. Given the cost of new and used cars this diminished level of service quality will send me to Kuni when I’m in the market for my next BMW. More

Will is my service guy and he is super helpful. Laurel has been good to me for many years as well. Will only go to Portland BMW!! Laurel has been good to me for many years as well. Will only go to Portland BMW!! More

It is the best great great and always perfect and very professional and I love the coffee ☕️ and treats professional and I love the coffee ☕️ and treats More

Dave Krafsig is awesome, he is great to know and to have on the team. I enjoy each and every time I call him. He exemplifies the Dale Carnegie Principles. People like to do business with people that they kn on the team. I enjoy each and every time I call him. He exemplifies the Dale Carnegie Principles. People like to do business with people that they know, like, and trust. Thanks for asking, Terry Beard More

Very communicative, friendly and helpful! Very good experience. Look forward to working with agent again. Very good experience. Look forward to working with agent again. More

They did a great job in an emergency situation and got us back on the road. back on the road. More

I wasn't happy with the service I was told I received. Called the service manager and got nowhere. Time for a new dealership. Called the service manager and got nowhere. Time for a new dealership. More

They kept my car for three days for a simple brake fluid and inspection. I received no communication from the dealer and had to reach out multiple times to get a single update. My car was returned to me so and inspection. I received no communication from the dealer and had to reach out multiple times to get a single update. My car was returned to me so dirty it was difficult see out the windshield and I immediately had to take it to be cleaned. I mentioned my dissatisfaction with my service agent multiple times but received no follow up. More

Great service rep who understood my needs. My car came back in great shape. Yes My car came back in great shape. Yes More

They have had my car for six days to do an oil change. This used to be a good dealership with good service. I will not use the company in the future. This used to be a good dealership with good service. I will not use the company in the future. More