I’ve purchased or leased at least a dozen vehicles from BMW of Portland and — Yes, it’s always 5 stars for me. New or used, buy or lease, I always go BMW at BMW of Portland. I love the dealership and for me, I go straight to Dave Krafsig, he has the knowledge and the integrity I look for in a sales rep. Usually one might say it doesn’t matter, they’re all the same but not when you’re talking about a car that will cost between $50-75 grand. It does matter and Dave cares, he really does, new or pre-owned (a term that means a lot when you’re talking BMW — which means certified in my book!! They get superb pre-owned vehicles there and I’ve bought them for my family (kids etc.) and one for an employee of my firm. All have been winners. I’ll always go back. Ask for Dave, you won’t regret it.

Ian and Ben made this process very simple and stress free! A pleasure to work with!

We tried for Portland BMW for a simple service for the first time. It was the worst service experience we ever had. After dropping off the car for a routine service, I struggled and had to call several times, talked to 4 people and finally was able to pick up my car. All, as it turns out, because the service contact, Nick T., had taken the afternoon off. Absolutely frustrating! We will go back to driving further and using Beaverton's Kuni BMW. To add to the frustration, I keep getting texts from their automated SMS asking about the experience while ignoring the responses. If their sham of a feedback request is not working, I hope at least this review helps potential future customers stay away from this establishment and avoid the frustration we experienced.

We had the pleasure of working with Ali Omar in purchasing our new vehicle at BMW of Portland. We have not purchased a vehicle for 14 years and we were not looking forward to all that is involved in the process of buying a new vehicle and trading in our older vehicle. Ali made our new vehicle purchase very easy and enjoyable. He was very knowledgeable, helpful, and patient. Ali seemed more like a partner and an advisor to us in the process, which made us feel more comfortable and confident that we were making the right decision. Thank you Ali for doing such a great job! Terry and Diane

“Word of Mouth Referral” works again --- with complete satisfaction! I was directed to contact James Pierce, Finance Manager, by a friend that owns an auto repair shop, as a good reference to discuss a replacement for a high performance vehicle. I was not only impressed by James’ finesse in the finance area but equally surprised by his deep knowledge of mechanics and high performing automobiles. James was able to put a finance package together that was most surprising to close the deal and was most supportive in encouraging me to include an optional warranty in my purchase. The optional warranty has more than paid for itself! Thank you James!

The service was good. Folks were friendly and knowledgeable. Loved that let us look around first and then they approached to ask questions. I have had experiences were sales folks are like sharks.