BMW Portland

We researcehed a number of cars and dealerships throughout Oregon, and knew that BMW of Portland had a good reputation. We found one of their cars online and purchased it sight unseen (we live in throughout Oregon, and knew that BMW of Portland had a good reputation. We found one of their cars online and purchased it sight unseen (we live in Bend and had not seen the car until the day my wife picked the car up in Portland) The many photos anddetails about the car online, as well as a couple of conversations with matt Palumbo were all we needed to feel secure in our purchase. The car is everything we hoped it would be. Matt was especially helpful, honest and prompt. I put his personal number in my cell phone and told him we would definately call him next time we needed a car. Jeff and Ann Jernstedt More

Matt was very warm and friendly and made us feel very comfortable. Bill gave us an excellent deal on the purchase and trade in. James made sure all of our necessary paperwork was complete. Very pleasa comfortable. Bill gave us an excellent deal on the purchase and trade in. James made sure all of our necessary paperwork was complete. Very pleasant experience and we are thrilled with our "new to us" vehicle :) More

David is very friendly and not your typical overbearing car salesman. He's more interested in sharing his love of BMWs and finding the perfect fit for clients than just making a sale. He is extremely knowl car salesman. He's more interested in sharing his love of BMWs and finding the perfect fit for clients than just making a sale. He is extremely knowledgeable, and was able to answer all of my questions. One of the best customer experiences I've had in regards to car sales and I'll certainly be back for my next BMW. More

David consistently goes the extra mile to exceed expectations and takes the time to address any concerns and answer all of my questions - I will certainly be buying my next car at BMW Portland becau expectations and takes the time to address any concerns and answer all of my questions - I will certainly be buying my next car at BMW Portland because of David's professionalism and passion for customer service. He truly believes in his product and looks forward to finding your perfect fit. Always enthusiastic, energetic, and knowledgable, David is exactly what I look for in a client advisor. More

I worked with David Padgalskas , and I appreciated the honesty and integrity that he had while working with me. I never felt pressure from him. I've bought a few cars previously, but never in the luxury c honesty and integrity that he had while working with me. I never felt pressure from him. I've bought a few cars previously, but never in the luxury car market. I appreciated working with David and feel much more comfortable now than I did before. More

David Padgalskas made my car shopping experience comfortable and enjoyable. His expansive knowledge on the inventory and his genuine care for my wants and concerns won me over. I will never shop for comfortable and enjoyable. His expansive knowledge on the inventory and his genuine care for my wants and concerns won me over. I will never shop for cars elsewhere knowing that I will be treated in this manner at BMW Portland. David's low pressure approach should be emulated by all dealers-I will definitely tell others about my experience. More

I purchased a 2006 530XI wagon from BMW Portland in March 2013 (a great experience I recounted on this site). I knew there was a 60-day dealer warranty, so I was keeping an eye out for any issues. Of cours 2013 (a great experience I recounted on this site). I knew there was a 60-day dealer warranty, so I was keeping an eye out for any issues. Of course, when something finally DID go wrong, it was on the 70th day. Figures. The button that closes the trunk lid stopped working, so I actually took it to another service provider I've used before. They said the sunroof had leaked water, which had collected in the wheel well where the spare tire and a lot of electronic components are, shorting out the trunk lid controller. They dried out the controller, and the lid started working again, but they quoted me ~$600 to disassemble the affected areas to: 1) clear out the sunroof drains, and 2) dry out any other pooled water. That was when I decided to see what BMW Portland could do, and I'm glad I did! I ended up talking to Ingrid Jackson, and she helped me throughout the entire process. I was expecting some resistance because I'd taken the car to another service provider, and because I was over the 60-day warranty period by almost 2 weeks. But Ingrid assured me that taking care of me and my car was her top priority, and she proceeded to do just that. She scheduled a service date a week out, so that I could get a loaner car, and said they'd do a full diagnostic on the car. When the date came, it was a smooth and easy process to drop my car off and pick up a new 528i loaner. I've never gotten a loaner from any other service provider! After 2 days, I was told that the sunroof drains were clear, but that the seal around the sunroof had failed due to age / wear. They'd replaced it, dried everything out, and tested to make sure there were no more leaks -- all at no charge to me. Ingrid and BMW Portland had followed through on their commitment to make me a happy customer by completing the repair work, even though my dealer warranty had expired. They not only made me happy now, they've won all future service business for both of my cars. As someone who was dreading working with a dealer service department, I can now wholeheartedly recommend BMW Portland to anyone looking for service work. And if you get an opportunity to work with Ingrid, take it! She's fantastic! More

The people at Rasmussen were very welcoming and helpful. Lauren Gell was our client advisor who helped us and she was wonderful! She was very informative and kind and didn't pressure my husband and I in any Lauren Gell was our client advisor who helped us and she was wonderful! She was very informative and kind and didn't pressure my husband and I in any way to feel like we had to make any decisions right away. I would recommend and have already recommended to friends and family to go there for their next car purchase! More

No pressure, very relaxed, very thorough, great used vehicle and a very reasonable price. Ian is very attentive, personable and a joy to work with!! vehicle and a very reasonable price. Ian is very attentive, personable and a joy to work with!! More

Ian did an excellent job, no pressure, friendly, responsive to questions, and efficient. He made the buying process easy and pleasant. I would purchase through him again. responsive to questions, and efficient. He made the buying process easy and pleasant. I would purchase through him again. More