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BMW Portland
Portland, OR
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2,058 Reviews of BMW Portland
I had a very fun and unique car buying experience with Lee Montgomery. Justifying the BMW was a challenge. I spent the last 9 years with a different brand and was more comfortable continuing with what w Lee Montgomery. Justifying the BMW was a challenge. I spent the last 9 years with a different brand and was more comfortable continuing with what was familiar. However, Lee was unbelievably patient and did whatever was necessary to put me at ease. He even allowed me to take him on a 45 minute drive to and from work and offered to let me park it at home. It was one of many ridiculous requests, but he never made me feel absurd. I'm sure if I asked, we could have made the journey to the mountain to test out the all wheel drive. I highly recommend working with Lee and the BMW Portland team. He's an excellent representative for the company and couldn't be more attentive. I've had a multitude of interactions with him, and each of them felt genuine. I expect Lee's willingness to help extends well beyond the purchase and lasts thru my life with the car. More
I scheduled an appointment for an oil change services and when i got to BMW of Portland 10 minutes before my appointment and went to check-in they didn't even bother to take my keys and made me sit on a chai when i got to BMW of Portland 10 minutes before my appointment and went to check-in they didn't even bother to take my keys and made me sit on a chair for half hour before I HAD TO GO ASK THEM why they haven't taken my keys. After that it just took them FOREVER... an hour after my scheduled service my car was still in the lot untouched and a bit later a service representative came out and asked what exactly i needed done. Overall the WORST SERVICE at a dealership that I have ever received in my life. Spend a few more minutes and got to kuni instead!!!!! More
Ty Vilhauer is a consummate professional. Ty handled all the paperwork offline, so that I got the sign and drive experience that I was looking for. Ty is resourceful and has helped me out regarding other mo the paperwork offline, so that I got the sign and drive experience that I was looking for. Ty is resourceful and has helped me out regarding other motoring issues. I highly recommend Ty Vilhauer, and am returning to buy my next BMW from him presently. More
One of the best car buying experiences ever. Ian Killough was best salesman I've dealt with, he made what can be a drag(buying a car) into a really fun experience. My family really enjoyed the dealership, an was best salesman I've dealt with, he made what can be a drag(buying a car) into a really fun experience. My family really enjoyed the dealership, and our salesman Ian. I would recommend this dealership to everyone. More
I went to BMW of Portland to see what i could get as a trade in on my 2000 x5, and to test drive a newer model x5. everyone was very friendly and found me a client advisor right away with very little wait trade in on my 2000 x5, and to test drive a newer model x5. everyone was very friendly and found me a client advisor right away with very little wait. Test drive went great, Ian took me on a road that had a great view of the city. when we came back to see what i could get as a trade in value it was a little low at first, but Ian had talk with the manager George and they were come down on the price of the newer x5 and come up on the trade in value of my 2000 x5. this made me very happy and saved me a couple thousand dollars in the process. I am very happy with my new x5 and will defiantly buy another car from this dealership in the future. More
...very bad, almost shocking experience...went there to buy/lease my first BMW X5 Premium 2013, knowing exactly what I want. They tried first to sell me a X5 available in stock despite my insistence that I buy/lease my first BMW X5 Premium 2013, knowing exactly what I want. They tried first to sell me a X5 available in stock despite my insistence that I'm not interested. We drove to a garage next to dealership and tried to start the car they had (X5 Sport 2012); it took 3-4 attempts which was "minor" for them. Finally I managed to convince the person that I'm not interested in anything else but the X5 '13 premium and we started talking numbers. They gave me the MRSP price with a high money factor and when I tried to negotiate it he checked with his manager then came back saying that I should get the car in stock if I want a discount or accept their first offer for the car I want...and I should be happy with the offer since is my first BMW and buying luxury cars is "totally different". I bought the car in few days from a different dealership in my terms with no hassle and being treated with respect. More
I have purchased from Mr. Krafsig on multiple occasions and would not buy from any other sales person (if I can help it). I would and have reccomended David to many of my family members and friends. David and would not buy from any other sales person (if I can help it). I would and have reccomended David to many of my family members and friends. David is extremely easy to work with and very informative. David is very patient, charming and knows his products. I look forward to my next purchasing experience. More
This is our second car purchase from BMW Portland and Ty Vilhauer. We are long-time BMW drivers and (motorcycle) riders and have bought from dealerships across the country. While the BMW dealership networ Vilhauer. We are long-time BMW drivers and (motorcycle) riders and have bought from dealerships across the country. While the BMW dealership network is generally good, we found that BMW Portland stands out in several ways: (1) they have a good selection of models in inventory to compare "hands on"; (2) Ty Vilhauer's product knowledge and ability to "work numbers" in various deal scenarios; and (3) the dealership's organization and process in facilitating the sale and getting you on your way in your new BMW. Overall, we have always left the dealership feeling good about the car we got, the after-sales support, and looking forward to our next visit. More
Ty was extremely knowledgable helping me pick out my MINI Cooper. He asked the right questions and figured out what features were important for me to have. I am very thankful I listened to him, because I cou Cooper. He asked the right questions and figured out what features were important for me to have. I am very thankful I listened to him, because I couldn't be happier with the car he helped me pick out! If someone wants a great car buying experience, I recommend they see Ty Vilhauer. More
Ty Vilhauer's product knowledge is exceptional. I came in looking for help with a very obscure question about my M Coupe and he was not only able to get the answer but was able to show me several other fe in looking for help with a very obscure question about my M Coupe and he was not only able to get the answer but was able to show me several other features of the car I had no idea existed. More