BMW Portland

I've been a BMW owner now going on my 10th year, wonderful cars to drive and own, but they do require a bit of expertise to repair and troubleshoot. Since they are technical automobiles in and out, wonderful cars to drive and own, but they do require a bit of expertise to repair and troubleshoot. Since they are technical automobiles in and out, having a service adviser that can work with you to fix any problems is very important, but having one that will communicate with you openly and timely is paramount. Rarely do you find an adviser of this caliber and expertise, but I have been fortunate enough to find such an adviser at BMW Portland, her name is Ingrid Jackson. I can't say enough good things about Ingrid, her experience, and the service she provides. Given my background as a ‘shade tree mechanic’, Ingrid has been wonderful to work with in discussing technical issues and helping untangle the myriad of BMW specifications and protocols. To summarize, I would highly recommend Ingrid Jackson to anyone looking for a service adviser – you won't be disappointed! More

Both Eric and David were very great to work with. Eric spent a lot of time explaining the features, comparison and let me take my time test driving the car before I made my final decision. David was very spent a lot of time explaining the features, comparison and let me take my time test driving the car before I made my final decision. David was very helpful walking me through the basics items and even set up my blue tooth. As this was my first BMW purchase, both made me feel very welcome to the family. I would definitely go back and work with them in the future. More

I highly recommend buyers working with David and BMW Portland on their new or used BMW. I spent nearly a month to visit several dealers in Oregon (Kuni, Salem, etc) and reach out to some in Washingt Portland on their new or used BMW. I spent nearly a month to visit several dealers in Oregon (Kuni, Salem, etc) and reach out to some in Washington with only ONE GOAL to buy a new BMW X1 as a retirement gift for my parents. I chose David and BMW Portland at the end as they have the right vehicle, the right price, and the right way to deal with a potential customer. Other dealers would say “I really want to earn your business”, but they do not mean it at all. But, here in BMW Portland, David and coworkers were willing to do extra work with me to locate available cars and help narrowing down the right one for my need. Different from other customers, I do not speak English as fluently and precisely as native speakers, but David and coworkers demonstrated great patient to understand my needs and answer my questions thoroughly. Look no further! Buy your car with David and BMW Portland. More

David was amazing the other day when he helped my husband and I find a car! Not only did he stay until about 10:30 at night, but he took his time when we went through each car. Went through ever spec of each and I find a car! Not only did he stay until about 10:30 at night, but he took his time when we went through each car. Went through ever spec of each car, which was amazing. Greatly appreciated, thank you! More

We recently purchased an X6 from David and are so happy with our experience. After visiting several dealerships, our decision was made easy by David's knowledge and enthusiasm for BMW. Having purchased 5 c with our experience. After visiting several dealerships, our decision was made easy by David's knowledge and enthusiasm for BMW. Having purchased 5 cars in the last 4 years...this by far, has been our best experience. David was friendly, he was patient, and followed through immediately on any requests we had. He truly took care of us as clients. I would highly recommend working with him. We are thrilled with our purchase and look forward to working with David again in the future. More

Till yesterday, I had never owned a BMW in my life and was always an Audi customer. Today, I went in BMW showroom just to explore new deals/cars and an hour later I came out as a BMW owner. BMW 335i is a was always an Audi customer. Today, I went in BMW showroom just to explore new deals/cars and an hour later I came out as a BMW owner. BMW 335i is a great car but what made the sale possible in such a short time was David's sales skills. David is an asset for any sales team. In our short interaction, he came across as an honest, committed and hardworking guy. I had several annoying questions and concerns about the lease but he addressed all of them in detail and came up with creative solutions remarkably fast. His interpersonal skills are excellent... we took the car for a spin and within 10 minutes we were talking like old friends. David knows what he is doing when it comes to closing a sale. And the best part is that I am really happy after the purchase because he did not hustled his way to closing... It was a pure consultative sale ! Br, Niazi More

With so many dealership to choose from now a days it is very difficult to differentiate between genuine customer service, and or a good deal when purchasing a new car ( or used). After going to Larson BMW very difficult to differentiate between genuine customer service, and or a good deal when purchasing a new car ( or used). After going to Larson BMW Northwest, Seattle BMW, Audi Tacoma dealership in Fife, Audi and BMW in Bellevue, all of which seemed to just want a sale. No rapport building or options were ever presented other than just buy this vehicle. They all added up to awful service. I've been looking for a car for my wife for months and after searching in the state of Washington I decided to extend the search to Oregon. Upon my search I stumbled upon BMW Portland. Upon my initial phone call to give them the vehicle I was looking for specifications the Sales representative provided me with a ton of information regarding the vehicles in stock. It sounded too good to be true like the rest. Upon my visit that all changed. BMW Portland staff’s attention to detail and over-the-top customer service made my wife and I feel right at home. Our sales representative David Padalskas was astonishingly amazing. There was no pressure, no this is the car you need, just plain o sincerity with no sales pitch. It was all about us. That set him apart from all the rest. In the process of our purchase we even had the opportunity to coincidentally meet the managers and they were as great. All seemed to share the same ethical principal of customer service. I Recommend that if anyone is looking to purchase a new or used vehicle speak with David Padalskas who truly has demonstrated an exceptional drive to ensure you and your family have an awesome purchase experience. More

Working with David was completely positive experience. He is very knowledgable and professional, and always answered our questions with patience, honesty and thoroughness. His approach is low-key, with none is very knowledgable and professional, and always answered our questions with patience, honesty and thoroughness. His approach is low-key, with none of the pressure one might expect to endure at a car dealership. His enthusiasm for BMWs was evident. We would highly recommend working with David. More

I had a problem with the back up camera on my 2010 X5. It was an intermittent problem. I was afraid that it would work OK when at the dealer and I would have a wasted trip from Welches. Ingrid Jackson set ev was an intermittent problem. I was afraid that it would work OK when at the dealer and I would have a wasted trip from Welches. Ingrid Jackson set everything up and provided me with a courtesy vehicle. Three days later I had my X5 back with the camera working perfectly. All is well! More