BMW Portland

David was a pleasure to deal with. I called agead to test drive a pre-owned car and within an hour I was driving it. David made the sale and paperwork go through quickly and easily. drive a pre-owned car and within an hour I was driving it. David made the sale and paperwork go through quickly and easily. More

I purchased a 2008 M3 from these folks. My initial inquires via the Internet were responded to promptly and professionally. The staff was courteous and made the experience as painless as possible. T inquires via the Internet were responded to promptly and professionally. The staff was courteous and made the experience as painless as possible. These folks definitely cater to the enthusiast crowd when compared to the 'other' BMW dealer in town. Negotiations were smooth and overall I would rate the experience as one of the top three best car buying experiences I have had (have owned 20+ cars). If you are in the market for a new or used BWM, give Ian a call. You wont regret it! More

David was everything you want in a client advisor and more...patient, honest, prompt, attentive, thorough, knowledgable, personable, and best of all he got me into the vehicle that I wanted for a price I more...patient, honest, prompt, attentive, thorough, knowledgable, personable, and best of all he got me into the vehicle that I wanted for a price I was willing to pay. More

Eight days after driving our 'new' 2002 BMW X5 off the dealer's lot, and with less than 100 miles driven, we found ourselves broken down on the side of the road on a rainy Sunday night. We had th off the dealer's lot, and with less than 100 miles driven, we found ourselves broken down on the side of the road on a rainy Sunday night. We had the vehicle towed as far as our insurance would take it, about 15 miles shy of the dealer. After phoning our client advisor, Ian, who was very sympathetic and more than a little dumb founded, we were put in touch with Ingrid at client services. She promptly arranged a tow to the dealer at their cost and kept us notified of the vehicle's status and mechanical diagnosis. The problem was a bad alternator probably caused by a leaky power steering cable. We are pretty certain the problem existed before we purchased it and whether it was an oversight or just bad luck, it is an expensive repair. We were quoted an initial retail repair cost of $1500, which BMW offered to split with us. Not a bad deal, but... This is, of course, every used car buyer's nightmare: almost immediate vehicle failure. And certainly BMW had no legal obligation to help or assist us at all, as we purchased the vehicle 'as-is' without any warranty. We expressed our gratitude at BMW's prompt willngness to assist us, but also reminded them that the reason we chose to buy this specific vehicle had as much to do with WHO was selling it, as with the discernible quality of the vehicle itself. Buying a used car from a dealer implies a higher level of reliability and we were certainly given numerous verbal assurances of the vehicle's soundness during the buying process. Though there were no written or legally binding guarantees, there existed the 'peace-of-mind' guarantee that is integral to the BMW reputation. They did not fail us. After I made my case, I suggested that we would feel better splitting the dealer's cost of the repair, rather than the retail cost. With almost no hesitation, they very graciously agreed, bringing our cost down to $423. We would like to thank everyone at BMW Portland for their time and effort, but especially Ingrid Jackson, Ian Killough, Yazen Albustany and Andrew Clark. I've never received better customer service anywhere, ever. More

I went into the dealership with a pretty good understanding of what I was looking for. David listened to what I thought i wanted and we proceeded to a group of cars he suggested. 2nd car 2011 c understanding of what I was looking for. David listened to what I thought i wanted and we proceeded to a group of cars he suggested. 2nd car 2011 coupe with 10k miles was exactly me. test drove, negotiated a deal and closed. it was about as simple as buying a car can be and David took me to exactly what I was looking for. The entire time he was quite informative and he followed up a couple of times after the deal closed to make sure everything was fine. I would recommend BMW Portland & David to anyone looking to buy a BMW or other used vehicle. More

I've purchased 3 BMWs -- each from a different Oregon BMW dealership. This experience was by far the best I've had. Why? Because of the extraordinary service I received from David. He made the entire BMW dealership. This experience was by far the best I've had. Why? Because of the extraordinary service I received from David. He made the entire leasing experience a real pleasure. There was no pressure, only competence and professionalism. He provides top notch customer service, before and after the sale. He will be the only person I will approach for a BMW sale in the future. More

David was a great guy to deal with. The overall dealer experience was excellent as well. They make you feel very welcome. No pushy sales or wasted time negotiating Would definitely buy from again. experience was excellent as well. They make you feel very welcome. No pushy sales or wasted time negotiating Would definitely buy from again. More

Thanks David, you made our new business lease experience straight forward and efficient. I highly recommend any business or individual works with David on their next vehicle purchase. straight forward and efficient. I highly recommend any business or individual works with David on their next vehicle purchase. More

My wife and I purchased a second vehicle from Portland BMW. David provided excellent service, answered all our technical questions, and responded quickly via phone and email. We appreciated his follow up BMW. David provided excellent service, answered all our technical questions, and responded quickly via phone and email. We appreciated his follow up after purchase and will be back to work with him again for our next vehicle. More

I visited the dealership to test drive a car I found online. About two and a half hours later, I had signed the paper work. David made the process quick and easy. He was friendly and knowledgeable and g online. About two and a half hours later, I had signed the paper work. David made the process quick and easy. He was friendly and knowledgeable and gave my a fair price. I would highly recommend him and the BMW Portland dealership. More