BMW Portland

Best dealership experience I have ever had from start to finish. I've shopped at quite a few dealerships and like most people reading reviews online, I can't stand most of them. Lots of pressure to buy whe finish. I've shopped at quite a few dealerships and like most people reading reviews online, I can't stand most of them. Lots of pressure to buy when you are simply asking questions and the sales people are rarely knowledgeable. BMW Portland gets an A+ for customer service, quality, and value. More

Having a client advisor that will be your advocate and completely straightforward throughout the process makes all the difference when purchasing a car. David at BMW Portland far exceeded my expectations completely straightforward throughout the process makes all the difference when purchasing a car. David at BMW Portland far exceeded my expectations in all respects, and that’s difficult. I just took delivery of a new custom ordered car from David and BMW Portland, and was honestly surprised by how smoothly it went from start to finish. Having recently moved to the Pacific Northwest from Southern California, and looking to lease my fifth BMW, I had been told to expect an elitist and uncompromising attitude from BMW dealers in Seattle and Portland. David made my experience completely the opposite. I tend to be aggressive negotiating and do extensive research on options. David never missed a beat and was forthright with all leasing and pricing terms. As a plus, he really enjoys BMWs so he could answer all my questions about M Performance accessories and various option packages to improve driving dynamics for my car. After the process was complete I was extremely happy to have found a new dealership that I can use for years to come. I’ll never have any doubt I will be treated fairly and always receive truthful information. I’ll be recommending David to anyone in the market for a BMW. More

A BMW is a baffling and complex machine. Mr. Devier devoted the better part of the afternoon to demonstrating and assuring mastery of both basic, essential functions and the more advanced functions (th devoted the better part of the afternoon to demonstrating and assuring mastery of both basic, essential functions and the more advanced functions (the number of which is staggering). He is thorough, masterful, affable, and patient. It was a valuable and thoroughly enjoyable experience. More

We walked into BMW Portland one day to look at the X1. Ty just happened to be the one who greeted us. We were immediately impressed with his deep knowledge of the BMW brand and all the options out there. He just happened to be the one who greeted us. We were immediately impressed with his deep knowledge of the BMW brand and all the options out there. He was very patient with us as we hemmed and hawed for several weeks before finally purchasing Edie, our beautiful new European delivery X1. Ty was super helpful throughout the process. He provided all kinds of words of wisdom about financing, vehicle features and options, color choices (very important to me!), and the European Delivery process. This was the best car purchase experience ever. Ty was great, the European delivery pick up process was an amazing experience, Edie is a beautiful car perfect for us, and the entire staff of BMW Portland was great as a whole. You can't go wrong buying a BMW (especially European Delivery!) and Ty at BMW Portland is the place to go. I know we'll be back when it's time to replace our next car. More

I was having issues with the navigation system after a recent update. Eric Devier is indeed a genius when it comes to the Nav System. He took his time explaining how to achieve the results I was looking recent update. Eric Devier is indeed a genius when it comes to the Nav System. He took his time explaining how to achieve the results I was looking for. He spent about 45 minutes to an hour with me and I left knowing a lot more about the NAV System than when I arrived. He told me if I had any more questions to call him any time. I highly recommend BMW of Portland, OR and if and when I buy another car, it will be a BMW and from BMW of Portland. More

The ultimate car buying experience! Being a first time BMW buyer I shopped extensively. When we met David and the team at BMW of Portland we were amazed at how they worked together. David gave us many opt BMW buyer I shopped extensively. When we met David and the team at BMW of Portland we were amazed at how they worked together. David gave us many options and we fell in love with our new 05 330ci. We had such a fun time that my wife is talking about going back for another BMW, since she loves my 330 as much as I do! If you are thinking about buying a BMW. Just give David a call and the rest will be easy and FUN! Can't wait to go back to see the team and have my BMW serviced. More

I had a great experience, very courteous and with great attention to detail.i definitely enjoyed working with Karoush, he stayed very late so I could drive my new bmwx3 home. attention to detail.i definitely enjoyed working with Karoush, he stayed very late so I could drive my new bmwx3 home. More

Purchasing a BMW from Portland BMW was hands down the best car purchasing decision I've ever made. Being a manager of a customer service retail environment loyalty is something that I value in high regar best car purchasing decision I've ever made. Being a manager of a customer service retail environment loyalty is something that I value in high regard, and being in the people business I expect flawless customer service at all times, no exceptions. Prior to my purchase with Portland BMW I was a loyal customer to a local BMW dealership in California , and as I mentioned earlier loyalty is something I value in high regard. I was finalizing the paperwork with my normal dealership when I was advised by Skyler to get in touch with David prior to singing my contract on a different BMW. Thank you Skyler for the amazing recommendation. This being the third BMW I have owned this was the easiet purchase to date. David is hands down the most exceptional BMW Client Advisor I have ever had. You know when you hands down know that someone is destined to do a specific job... That's David! I can now enjoy the convenience of purchasing my car from the same dealer I have it serviced at. Even prior to purchase Skyler was my BMW Service advisor, and without his flawless customer service and recommendation I would have compromised on purchasing a BMW that was not the exact one I was looking for. I have already recommend David and Skyler to three friends, and one of them will be coming with me to test drive a new 3 series next month. Thank you both for your flawless execution and customer service focus. I look forward to being a lifetime customer at BMW Portland! Thanks again David I'm loving the new 535d... More

My wife and I just took delivery of our 2014 335i MSport that we ordered through David Padgalskas at BMW Portland. I had high expectations of David since I found his name through one of the more popular BM that we ordered through David Padgalskas at BMW Portland. I had high expectations of David since I found his name through one of the more popular BMW enthusiast forums since enthusiasts are usually a tough bunch and highly opininated. I decided to give him a shot at my business since he was given high marks by fellow enthusiasts. He did not disappoint. From negotiations to ordering to tracking to delivery of my vehicle, David has been there at every step. I particularly appreciated David's advice on options packages since I was vacillating between several options and trying to fit within a cost envelope. His advice was well thought out and came from an enthusiast's view point (which I greatly appreciated since I am a loyal BMW enthusiast as well). He was proactive in his communications and went above and beyond what is normally expected of a CA in these sort of transactions. David is unbelievably responsive and follows through with each of his commitments. In fact, I'm not sure which days he actually takes off since he responded to each and everyone of my emails (and there were MANY) within a short amount of time regardless if it was Sunday night or a holiday. He sent me my tracking info before I had to ask for it and even offered to drop off a loaner at my house so my wife could have a car for a week since the truck bringing our new 335i from Port Hueneme was delayed in getting to Portland. As for BMW of Portland, nothing could have been easier when going in to close the deal. The support staff that I worked with were all very courteous, easy to talk to, and treated my wife and I like we were gold. I've purchased many cars before at quite a few dealerships across the US and almost walked out on a few purchases due to excessive sales tactics on warranties, under-body coatings, or whatever was the flavor of the day with the Finance manager. The closing process that I went through with BMW Portland was so pleasant and no-pressure that it was actually fun. The F&I Manager, Jim, had '80's music playing and also showed us a picture of his own recently purchased BMW. He was a very nice guy and made the buying process that much more enjoyable. I will say that I have never had more fun and felt so good about writing a check for a 335i than at BMW Portland. David Padgalskas provided exceptional service and I am very happy to have worked with them. I've met multiple CAs and purchased from 3. I rank David as #1. My next BMW will be through David Padgalskas and BMW Portland. I hope they remember to have the '80s music playing again when I go in to write a check. More

David is patient! I decided to buy a car at the same time that I decided to sell my house. So after looking at a few options in the showroom, I decided to wait awhile before continuing the process. Da time that I decided to sell my house. So after looking at a few options in the showroom, I decided to wait awhile before continuing the process. David checked in with me often and then helped me to answer the ultimate question: "What do you REALLY want?" I'm now the proud owner of a new 328i that feels customized to me! More