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BMW Portland
Portland, OR
2,061 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,061 Reviews of BMW Portland
April 18, 2015
Top Shelf Service I purchased a 2014 BMW 528i last month and I love it! Eric came to our home in Vancouver on his drive home to help me become more acquainted with the I purchased a 2014 BMW 528i last month and I love it! Eric came to our home in Vancouver on his drive home to help me become more acquainted with the technology of my new car. Eric was simply "Genius" in his guidance and gave us Top Shelf Service! We received a thorough overview of the car's systems and learned about all of the incredible capabilities. Eric then proceeded to patiently address each of the questions/concerns on "my list". Eric was so very knowledgeable about my new car that it left both myself and my husband at ease. He gave us his card and invited us to contact him in the future with questions, after we become more acquainted with the car. We clearly understand the "genius" reference when it comes to Eric---He is exceptional! Velma & Franklin Johnson More
by Dr.VRCJohnson
Employees Worked With
Eric Devier
April 17, 2015
Learning about i8 I recently bought a 2015 Ionic Silver BMW i8 Pure Impulse World. The user manual is not very user friendly, so I had two visits with Eric Devier (the I recently bought a 2015 Ionic Silver BMW i8 Pure Impulse World. The user manual is not very user friendly, so I had two visits with Eric Devier (the resident BMW Genius) at the Portland BMW dealer, to learn several specifics about the car which were not easily readable in the manual. Eric is very knowledgeable and was very helpful and patient while explaining the items of interest to me. I appreciate his help. More
by Sudhir
Employees Worked With
Eric Devier
April 15, 2015
Answered all my questions. Eric really helped me to optimize the incredible capabilities of the new i3. It is a complex system and he made it easy to understand and fun. I loo Eric really helped me to optimize the incredible capabilities of the new i3. It is a complex system and he made it easy to understand and fun. I look forward to working with Eric again in the futre. More
by Lightbndr
Employees Worked With
Eric Devier
April 08, 2015
Eric is a real genius! Eric is awesome--he really knows his stuff regarding BMWs and was able to answer all of my questions. I highly recommend getting in touch with Eric i Eric is awesome--he really knows his stuff regarding BMWs and was able to answer all of my questions. I highly recommend getting in touch with Eric if you have questions regarding your BMW. Thanks Eric! More
by spaceage
Employees Worked With
Eric Devier
April 07, 2015
AWFUL experience from every department BMW of Portland deserves ZERO stars. BMW of PDX LOST my car after it was suppose to be towed into the service department and then had me sit in the wa BMW of Portland deserves ZERO stars. BMW of PDX LOST my car after it was suppose to be towed into the service department and then had me sit in the waiting room for over TWO hours with my child without telling me what was going on. I had to lose my cool in order to get assistance. Eric, my service rep, would not speak to me. It was only until I talked to manager that I got a very half hearted effort to resolve my issue. They FINALLY found my car and gave me a loaner. When I returned to pick up my car, I RAN OUT OF GAS two blocks from the dealership. I called the service manager, Jeff Klein, and explained my trouble and he was very apologetic for my inconvenience. He offered me a tank of gas and a free battery for my trouble. This would have been an ok resolution had I not been turning in my lease within the month! I also had an issue turning in my car. I was told it would take 15 minutes and I sat in the waiting room again with my infant son for close to an hour where something was going on in the backroom that I was not informed of. I felt there was a bait and switch with some charges at lease end and again had to lose my cool before anyone would even consider talking the issue through with me. I ended my lease and RAN from BMW of PDX. Don't be deceived by their remodel. Stay as far away as you can from this BMW dealership. They are horribly run and will make HUGE mistakes and refuse an explaination or recovery for lost time for their errors. AWFUL BUSINESS!!!! Ugh, I have the hereby jeebies just thinking of how angry this company made me, be warned if you decide to chose BMW. They do not care about their customers, even if you try and take it up with them. More
by jen
Employees Worked With
Eric Fischer
April 03, 2015
David is *THE* man for all things BMW! A bit over a month ago, my truck started to die a horrible death. Faced with the fact that I no longer could tow my track car with my truck, I was in A bit over a month ago, my truck started to die a horrible death. Faced with the fact that I no longer could tow my track car with my truck, I was in need of something more upscale. I looked around at various dealerships in the area (and one out of state) for an X5d. At one stop, I came in to see David at BMW Portland. We looked at their stock, and nothing on hand really was exactly what I was looking for. David suggested both an order, and something else I hadn't considered - a lease. I had zero experience with leases, and David talked to me for a good 30-45 minutes about the lease process and guidelines, something he'd gone through himself. Zero pressure to go one way or another, and after thinking about it and talking it over with my wife, we decided to order a 2015 X5d with a lease. It arrived today. The process was completely painless. No pressure. No hard sell. No screwing around that I expect from most dealerships. David is a stand-up, straightforward guy who clearly loves the products he sells. If you're thinking about a new (or used) BMW, go see David. He'll treat you right. I'll be back. More
by neilbradley
Employees Worked With
David Padgalskas, Davie Sprigg
March 19, 2015
Genius training Eric answered all my questions and was very informative. I learned so much about my new i3 and its features. Thank you Eric and BMW Portland Eric answered all my questions and was very informative. I learned so much about my new i3 and its features. Thank you Eric and BMW Portland More
by PDX Family
Employees Worked With
Eric Devier
March 11, 2015
Outstanding customer service! The BMW Genius program is pure genius! Eric did an amazing job showing me all the features of my new BMW. Eric has an amazing technical knowledge an The BMW Genius program is pure genius! Eric did an amazing job showing me all the features of my new BMW. Eric has an amazing technical knowledge and is able to explain and teach in a way that is comfortable and encouraging. Eric was knowledgeable, kind and patient during both of my appointments. You can't stump this Genius! More
by Rubensandwich
Employees Worked With
Eric Devier
March 06, 2015
Excellent! I wanted to applaud BMW for their BMW Genius program. Eric did an awesome job, including coming to our home to take us through all the features and ga I wanted to applaud BMW for their BMW Genius program. Eric did an awesome job, including coming to our home to take us through all the features and gadgets of our new X5! He was very knowledgeable and able to answer any question I ask, even the stupid ones. Thanks again, I think the program is great! Deb Jarvis More
by DJ
Employees Worked With
Eric Devier
March 03, 2015
Jared and Eric Rock! I recently purchased an i3 from BMW Portland and it was a quick and smooth experience, just like you want it. Jared (sales) and Eric (the Genius) are I recently purchased an i3 from BMW Portland and it was a quick and smooth experience, just like you want it. Jared (sales) and Eric (the Genius) are both real BMW guys with a wealth of knowledge. I can't recommend these gentlemen highly enough! More
by BMW Mark
Employees Worked With
Eric Devier
