BMW Portland

Great post purchase experience on my BMW i8 after recently purchasing an i8 from BMW Portland, Eric Devier made a personal visit to my home and spent close to 3 hours going over "everything". He after recently purchasing an i8 from BMW Portland, Eric Devier made a personal visit to my home and spent close to 3 hours going over "everything". He reviewed the entire car with me, including setting my garage door openers, adjusting the charging voltage, setting up satellite radio, etc... this occurred about a week after buying the vehicle, and this was MUCH more effective than the 30 min session at the dealership. Having had the chance to drive the car for a week, and having a follow up session was invaluable. Kudos to Eric for doing this and to BMW Portland for enabling this service. More

Always first class service; Sean Riley great service advisor I have had three excellent service experiences with Sean Riley in the last six months. He is a real asset to the service department at this dealership I have had three excellent service experiences with Sean Riley in the last six months. He is a real asset to the service department at this dealership. More

I3 purchase & Technology Help I came in with very specific requirements for an i3 and everyone at the dealership worked to make this happen. The genius was very helpful in teaching I came in with very specific requirements for an i3 and everyone at the dealership worked to make this happen. The genius was very helpful in teaching me all the features the car offers. I had read the owners manual, but sitting in the car and walking thru all the technology was extremely helpful. More

bmw genius exceeded expectations in customer service The BMW genius program was really worth the time out of.my day. Eric was very knowledgable about my new car, answered all my questions and enlightened The BMW genius program was really worth the time out of.my day. Eric was very knowledgable about my new car, answered all my questions and enlightened me on on many other features of my car.He was polite and friendly in addition to well versed in all things BMW. This program is extremely valuable and added to my overall excellent experience dealing with BMW of Portland for the order and purchase of my 2016 X3. Thank you! More

Sincere, Professional Service I have visited BMW Portland twice now and have had an outstanding experience each time. I purchased a used BMW trade-in from their Mercedes dealership I have visited BMW Portland twice now and have had an outstanding experience each time. I purchased a used BMW trade-in from their Mercedes dealership (under the same ownership) which included a short-term warranty. On my second and most recent visit, Sean went above and beyond the call of duty, working with the dealership on my behalf to cover a repair that is generally not covered. Sean had my best interest in mind and as a result I recommend him above any other representative I have worked with. More

Best BMW Dealership Best BMW dealership I have ever been to, Sean Riley's service was phenomenal. Very honest and very knowledgeable. Will do business again for sure. Best BMW dealership I have ever been to, Sean Riley's service was phenomenal. Very honest and very knowledgeable. Will do business again for sure. More

Cracked up They tried to sell us a wrecked car. Hard to believe actually. We noticed the damage on the return of the "take it home for a night" plan. Sales mana They tried to sell us a wrecked car. Hard to believe actually. We noticed the damage on the return of the "take it home for a night" plan. Sales manager claimed they had $3,600 worth of work done. If the car was in such good shape as claimed, why the $3,600? "We'll discount it $200" is what the sales manager said. Are you kidding me?! The rig is already above retail, and wrecked! He said he was into the car more than we offered. Oops, looks like you paid too much for the trade or at auction. Not likely. I'm familiar with lithia auto dealerships, being I'm from Medford. Something's never change. Erica was however a very nice sales rep. More

Auto Instruction Eric D is an excellent instructor on every aspect of our new car the 535i. We have never owned a BMW and it has been quite a new adventure. He was ve Eric D is an excellent instructor on every aspect of our new car the 535i. We have never owned a BMW and it has been quite a new adventure. He was very patient with us which we needed also very professional! More

David P. does it again! One of the best compliments you can give to a car dealer is your repeat business, the other is referring them to your friends. We did both of those t One of the best compliments you can give to a car dealer is your repeat business, the other is referring them to your friends. We did both of those things and could not be more pleased with David's pristine attention to customer service he provided to us on our 2nd car from him in less than a year as well as to our friend. Thank you David! More

first time bmw driver eric is friendly knowledge able his tutoring was just what I needed I would hope everyone gets time with Eric ! not being a techy myself eric's frie eric is friendly knowledge able his tutoring was just what I needed I would hope everyone gets time with Eric ! not being a techy myself eric's friendly help was greatly appreciated More