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BMW Portland

Portland, OR

4.5
2,059 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,059 Reviews of BMW Portland

May 04, 2023

Great professional service provided by client oriented staff. Service is timely, complete and with good follow up. More

by Gusanderso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Blair
Report | Print
May 04, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We will be sure to pass along your kudos to the team. Have a great day!

May 04, 2023

Great service from initial phone call until final pickup. Everything taken care of! Very satisfied More

by SBBADER1958@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
May 05, 2023 -

BMW Portland responded

Hello! Thank you for choosing BMW Portland. We truly appreciate your support. It was a pleasure assisting you. Please reach out if you need anything else moving forward.

May 04, 2023

I brought the car in for an oil change, I had an appointment 2 weeks out,and a software update, it took 5 days, would of been longer if I wouldn't of complained. They gave me a loaner, too low cou More

by RITCHSCHULTZ55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know names
Report | Print
May 16, 2023 -

BMW Portland responded

Hello Ritch, Thank you for reaching out regarding your recent experience with our dealership. We strive to provide our guests with the very best customer service which includes open and transparent communication. I apologize that your experience fell below our usual standard. Your business and support is very important to us. I would appreciate the opportunity to speak with you directly in order to continue addressing your questions and concerns. Please feel free to give me a call if I can provide you with further assistance. Robert Rogers 503-548-1202 Service Manager

May 16, 2023 -

RITCHSCHULTZ55 responded

If your sincere, give me call, otherwise don't waste our time.

May 04, 2023

Our buying experience was straightforward, I formed and easy. Thank you to the portland team. More

by JKINGRAFFEA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Pierce, Wade Nebeker
Report | Print
May 05, 2023 -

BMW Portland responded

Hello there! Thank you for this wonderful review! We are thrilled to see that you enjoyed your visit to our dealership. Should you need anything else, please let us know.

May 04, 2023

Nice people quick and easy. What more can you ask for? Will be back soon More

by R.GORDOVA619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke, Ryan Rundberg, Chris Scorcio, Will Wahlin
Report | Print
May 05, 2023 -

BMW Portland responded

Hey there! Thank you for choosing BMW Portland! We look forward to serving you again down the road!

May 03, 2023

4 Long wait. No car wash. No vacuum. I was there for three hours Poor service More

by charms1013@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
May 04, 2023 -

BMW Portland responded

Hello, Thank you for reaching out and reviewing your service visit to BMW Portland. We hope to provide each guest with a complete service experience. I apologize that your visit did not meet our standard. We are working hard to ensure these services are operating as normal in the future. If you have any additional questions or concerns, please give me a call. David Padgalskas 503-548-1246 Sales Manager

May 03, 2023

They are so helpful and attentive. The online inspection reports are great, too. Highly recommend! More

by tmorse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in Service department
Report | Print
May 03, 2023 -

BMW Portland responded

Thank you for choosing BMW Portland! We are happy to see that you enjoyed your visit to our dealership. Come visit us again soon.

May 03, 2023

Very nice and accommodating, really helpful getting the work done on our car. He explained everything very well More

by GLENCOPKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyril Franke
Report | Print
May 04, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. We appreciate your support. Come see us again soon!

May 03, 2023

Unexplained fees and difficulty with scheduling. In addition the service seems to be declining from previous experience and markup/charges are over exaggerated. More

by Atw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Kleser, Ian Killough, Chris Scorcio, Will Wahlin
Report | Print
May 05, 2023 -

BMW Portland responded

Hello, Thank you for reaching out and providing our team with your questions and concerns. We strive to make scheduling as easy as possible to accommodate our guests. I will be sure to look into or process and identify any potential issues. I would be more than happy to address your questions regarding the charges you received. At your convenience, please give me a call so that I may be of further assistance. Robert Rogers 503-548-1202 Service Manager

May 03, 2023

Chris provided a great service/ repair of my vehicle and delivered before the original deadline. Very happy with the results More

by jon.tatler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Zuccarello, Chris Scorcio
Report | Print
May 04, 2023 -

BMW Portland responded

Hello there! Thank you for choosing BMW Portland. Come see us again soon!

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