BMW Portland

I was treated very professionally and with great friendliness. I was amazed at how much time and effort were given to make sure I understood everything and that I was completely happy. If there friendliness. I was amazed at how much time and effort were given to make sure I understood everything and that I was completely happy. If there is one minor criticism, it’s that customers need to be greeted right away and helped. I stood around far too long before I was even acknowledged. More

Simple tire swap and waited 9 hours only to be told my expectations are too high expectations are too high More

Great customer service I appreciate the full assessment dime on my car and the clear communication about findings dime on my car and the clear communication about findings More

Fine, Chris was easy to work with, and kept me informed. I am not happy with my new 5 series hybrid. The car has less than 900 miles on it. Already it has been in the shop a little over 2 weeks. All 4 tires I am not happy with my new 5 series hybrid. The car has less than 900 miles on it. Already it has been in the shop a little over 2 weeks. All 4 tires needed to be replaced. And the cables from the battery and the heater also needed to be replaced. So far this has not been a good start. More

Staff is friendly & knowledgeable. I would give 5 stars, but they’re so busy it takes a week to change my oil & top off fluids. I would give 5 stars, but they’re so busy it takes a week to change my oil & top off fluids. More

Service was great, but it's a hassle to leave our car for over two days for an oil change. So we have to go there twice, a two-hour round trip each time, and the dealership is in a sketchy downtown area. over two days for an oil change. So we have to go there twice, a two-hour round trip each time, and the dealership is in a sketchy downtown area. More

Ian was incredible. I could not have asked for a better experience with him. He was kind, knowledgeable, a consummate professional, empathetic, and humorous, among many I could not have asked for a better experience with him. He was kind, knowledgeable, a consummate professional, empathetic, and humorous, among many other superlatives. He is an amazing asset to your dealership, and deserving of any and all accolades coming his way. It was truly a pleasure to work with him, and he made a friend out of it. More

Nice team to work with. We had bought a car here years ago and this was a similarity good experience We had bought a car here years ago and this was a similarity good experience More

Eric was knowledgeable and responsive throughout the entire process. Good listener. Kept me informed. Has a sense of humor! entire process. Good listener. Kept me informed. Has a sense of humor! More

It was great 👍 And he was very helpful and professional It was a little disappointing that the wash department was not available It was a little disappointing that the wash department was not available More