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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

May 06, 2022

Will is incredibly responsive and helpful. He always explains everything that they need to do and have excellent customer service. More

by rlieblick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 10, 2022 -

BMW Portland responded

Hi, Thank you for the kind words and we will pass the message along to Will! We look forward to working with you again here at BMW Portland.

May 06, 2022

Very responsive, efficient and effective service center! Team knows its job and does it very well! Most appreciated, Doug More

by DGOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Chris Scorcio, Will Wahlin
May 10, 2022 -

BMW Portland responded

Hi, Thank you for the review! We are happy to hear that we provided you with an efficient experience here at BMW Portland. We look forward to seeing you again next time you need a quick vehicle check-up.

May 03, 2022

Will W. in service takes personal care and interest in his customers, and explains technicals well. More

by Stafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
May 13, 2022 -

BMW Portland responded

Thank you for sharing such kind feedback regarding your experience with Will! He will be delighted to know that you think so highly of him.

May 01, 2022

Chris’s customer service was very good. No surprises on price. It looks like the work was done well. The waiting time for the loaner vehicle was a bit excessive and the loaner itself was an More

by Okbeamer
Recommend Dealer
Yes
Employees Worked With
Chris
May 02, 2022 -

BMW Portland responded

We appreciate you taking the time to share your experience with us. We are always looking for ways to improve ourselves so your honest feedback is valued. We hope to offer you a 5-star visit next time you're in!

May 01, 2022

I enjoyed my experience, I ordered a new M6 M50i, process was easy and didn’t have to buy it when it arrived if I chose not to. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade , Jean Kleser
May 02, 2022 -

BMW Portland responded

Scott, we are pleased that you were satisfied with your visit at BMW Portland. Thank you so much for giving us 5 stars!

April 30, 2022

Chris was extremely patient and helpful with me. He took the time to explain everything with my car and his communication was top notch. Thank you. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
May 02, 2022 -

BMW Portland responded

Heather, thanks a lot for your kind words and for sharing your 5-star review with the rest of our community. Chris will be delighted to know that you were satisfied with your experience.

April 29, 2022

Great service and friendly staff , thank you very much , I will recommend to every one More

by Jack769394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Daniel Blodgett, Cyril Franke, Ryan Rundberg
May 02, 2022 -

BMW Portland responded

We appreciate your recommendation, Jack! BMW Portland looks forward to serving you again.

April 28, 2022

Have not had good experiences here, with either sales or service reps. Emphasis seems to be making the bucks vs satisfying the customer. More

by Pacnwntv
Recommend Dealer
No
Employees Worked With
Sean Riley
May 02, 2022 -

BMW Portland responded

Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. Please contact me so we can address these concerns. 503-548-1246 David Padgalskas Sales Manager

April 21, 2022

Great, great service department! Very organized, attentive and on top of things. I would recommend them. More

by Laurenstylist162
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Apr 22, 2022 -

BMW Portland responded

Lauren, we are grateful for your feedback and appreciation your recognition of our hard work! Thank you and have a wonderful day!

April 17, 2022

My unique need was accommodated. Everyone was attentive and friendly. My expectations were met. Thanks. More

by Running
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Apr 19, 2022 -

BMW Portland responded

We are always here to serve you at BMW Portland! We can't wait to welcome you back.

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