BMW Portland

While the work is nearly always perfect, one certainly has to afford the price. Maintenance of your product is so expensive that folks who would like to own a BMW can’t afford the upkeep. The extended w has to afford the price. Maintenance of your product is so expensive that folks who would like to own a BMW can’t afford the upkeep. The extended warranty certainly helps! Service could be better in terms of time (I realize you have a staffing problem at this time) and communication between customer and rep could be a little better. However, I must say that my insurance company was, for nearly a month, difficult/inefficient/incommunicative…and Sean (Shawn?) Riley, my BMW rep, truly went to bat for me and finally steered the situation where it needed to be. Thanks, Sean! More

I've reported a known issue with my 530e on multiple occasions and have not had the issue resolved. occasions and have not had the issue resolved. More

Everyone is very friendly. It’s always an enjoyable experience to take my car in. I actually look forward to seeing everyone! It’s always an enjoyable experience to take my car in. I actually look forward to seeing everyone! More

I felt they were very informed and yet personable during my visit and when my wife dropped off the car they helped her with the loaner. my visit and when my wife dropped off the car they helped her with the loaner. More

The people are what make it great. Customer service is a priority for them. Greg, Andrew and the whole team. They know who you are and what you need to be satisfied. Customer service is a priority for them. Greg, Andrew and the whole team. They know who you are and what you need to be satisfied. More

Great people that offer great service! ! I would recommend them to anyone who is looking!! ! I would recommend them to anyone who is looking!! More

Service technician was friendly, fast and well spoken. He even offered to check our other BMW for the air bag recall while he was here. Service preformed was air bag replacement, done at our house. He even offered to check our other BMW for the air bag recall while he was here. Service preformed was air bag replacement, done at our house. More

Very professional. My service advisor got me set up with a loaner and kept my apprised of the status of my car. My service advisor got me set up with a loaner and kept my apprised of the status of my car. More

Hi, the service was good and done in timely manner. Sean was great! I only wish if car wash would work again at this location. Sean was great! I only wish if car wash would work again at this location. More

I'm afraid to buy any other vehicle because I am so accustomed to the amazing service I receive at Portland BMW. i7 is looking good! accustomed to the amazing service I receive at Portland BMW. i7 is looking good! More