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BMW Portland

Portland, OR

4.5
2,061 Reviews
Call Dealership (971) 340-4590
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2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

April 12, 2022

I worked with Chris and was clear and through! Everything went smoothly! I was very pleased! More

by rickyallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris S.
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Apr 14, 2022 -

BMW Portland responded

Ricky, we are pleased to hear that you experience with Chris was enjoyable. We look forward to welcoming you back for another 5-star visit!

April 11, 2022

I think they did a great job. Sean was attentive and transparent. Service appointment went off without any surprises. More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
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Apr 11, 2022 -

BMW Portland responded

Thank you, Trevor! We will be sure to let Sean know how much you appreciated his work.

April 06, 2022

The service appt went well. I got a loaner car and everything was explained and taken care of in a timely manner. More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
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Apr 11, 2022 -

BMW Portland responded

We appreciate your business, Geri! Thank you for taking the time to review your experience.

March 30, 2022

Service was great! Chris was excellent the whole process was hassle free and my car was fully serviced to my satisfaction More

by Toyyh28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Mar 30, 2022 -

BMW Portland responded

We are pleased to know that Chris provided a smooth and seamless service visit! We look forward to welcoming you back at BMW Portland.

March 28, 2022

Always excellence, from Sales to Service. The teams main concern is the customer of the moment. Been dealing with this dealership since it Rasmussen BMW in 2002 More

by AJBar1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Jean Kleser, Davie Sprigg
Report | Print
Mar 28, 2022 -

BMW Portland responded

Our team will be happy to hear that their hard work has paid off! Thank you for being a loyal customer of ours since 2002! If there’s anything we can do to serve you further, let us know.

March 28, 2022

Fantastic sales and service. Obvious customer service focus. Very good communication and follow up when in service. Highly recommend. More

by kevinqsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Report | Print
Mar 30, 2022 -

BMW Portland responded

We would like to thank you for your recommendations and this fantastic review. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer. Have a wonderful day, Kevin!

March 26, 2022

Sean and the team at at the dealer were pleasant and professional to work with. The car was done on time, and the loaner was fun to drive! More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young man who arranged the loaner was great!, Sean Riley
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Mar 28, 2022 -

BMW Portland responded

Linda, we are pleased to hear that our team provided you with professional and prompt service. We look forward to welcoming you back again!

March 19, 2022

My reviews for BMW are always less than fifteen words no matter how I try. More

by Bpsherfey
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
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Mar 21, 2022 -

BMW Portland responded

We appreciate you taking the time to leave us a review! We hope you have a wonderful day.

Mar 21, 2022 -

Bpsherfey responded

Daniel provided fantastic service as usual. Bravo!!

March 15, 2022

We have been using Rasmussen BMW for car purchases and service/maintenance for close to 30 years and are still impressed with their level of care. More

by Nash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin, Rob Rogers
Report | Print
Mar 15, 2022 -

BMW Portland responded

Hi Nash, thank you for your loyalty over the years! We have enjoyed assisting you in both vehicle purchase and service. Your business is greatly appreciated and we look forward to having you back at BMW Portland again soon.

March 14, 2022

Terrible customer service honestly, will not answer simple questions about price via email. Why have internet sales staff then? I definitely won't buy a car from a company that can't seem to provide a More

by dsigman
Price
Recommend Dealer
No
Employees Worked With
David Krafsig
Report | Print
Mar 30, 2022 -

BMW Portland responded

Hello, We would like to apologize for your negative experience when attempting to inquire about a vehicle. You are our number one priority. We take pride in and providing 100% customer satisfaction to our guests and are disappointed the same could not be said about your visit. We would appreciate a moment of your time to address these concerns. Please contact me when you have the opportunity. I look forward to hearing from you. 503-548-1246 David Padgalskas Sales Manager

May 02, 2022 -

dsigman responded

I appreciate the offer but, it is too late and I am not really interested. There are too many different dealers online and in town to treat inquiries from potential customers as an inconvenience.

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