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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

June 30, 2022

We were told we could keep a loaner car for a week since we were headed out of town, but then we received a number of panicky calls the next morning insisting we bring the loaner back. Car was serviced in More

by ABHAM66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Riley
Jul 01, 2022 -

BMW Portland responded

Hello - Our team was happy to make an exception for your original travel plans with our loaner vehicle and we are sorry we could not accommodate for the extension you had made. If you have any additional questions/concerns, please feel free to reach out to our team. We would be happy to address them with you.

June 29, 2022

Prompt scheduling of service appointment. Very satisfied with staff and their eagerness to help customers More

by PATTON.PHILLIP
Recommend Dealer
Yes
Employees Worked With
Sean Riley, Chris Scorcio
Jun 29, 2022 -

BMW Portland responded

We are overjoyed to read that you had such an amazing experience with our Service Department. Here at BMW Portland, we value our customers and want them to always be satisfied with the services we provide. We hope to have the pleasure of assisting you again.

June 29, 2022

Will was excellent as always. He was able to get me in, took care of my issues and also my compressed time frame. There is a reason I only take my BMW to this dealer, the leve More

by JOEWDELANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Wahlin
Jun 30, 2022 -

BMW Portland responded

We are thrilled to provide you with top-notch experiences here at BMW Portland! Our Service Team strives to take excellent care of needed work, even in compressed time frames. Thank you for being an amazing customer, we look forward to assisting you with any future BMW needs.

June 29, 2022

Daniel is always helpful and never disappoints. I was in and out quickly, Staff is prompt and courteous. More

by VAU.SECHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 30, 2022 -

BMW Portland responded

Thank you for choosing BMW of Portland. Our team is happy to have made your visit an efficient one!

Jul 01, 2022 -

BMW Portland responded

We are thrilled to never disappoint you here at BMW Portland! We strive to provide helpful, prompt, and courteous experiences to our valued customers. It would be an honor to assist you again.

June 29, 2022

Kinda slow but smooth, was expecting higher fees but ended up paying 25% less. Will come back again. More

by JOMARJOVE18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jun 30, 2022 -

BMW Portland responded

We are glad to have you as a valued customer here at BMW Portland. It is our pleasure to provide you with smooth experiences. We look forward to assisting you again.

June 29, 2022

Good service, slightly expensive. Courtesy vehicle was super dirty. Would do well to bring back wash service. More

by ABDS.76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 30, 2022 -

BMW Portland responded

Thank you for the honest feedback. I would like to assure you your comments will be shared with our team. In the meantime, we hope you will keep BMW of Portland in mind for any future needs.

June 29, 2022

Wish have car wash service after maintenance That will be very nice and happy customer More

by ALLENHOU59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Scorcio
Jun 30, 2022 -

BMW Portland responded

Hi Allen, thank you for returning to our team here at BMW of Portland. We appreciate you taking the time to share your thoughts and look forward to your next visit.

June 28, 2022

Work was completed on time and the process of drop off and puck went very well including a loaner car. More

by steven.cascadian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 29, 2022 -

BMW Portland responded

We are happy to know that you enjoyed the services we provided during your visit. Here at BMW Portland, it is our great pleasure to offer timely work and great experiences. We hope to have the pleasure of working with you again.

June 28, 2022

Always amazing service, communication and team that CARES! Special shout out to Chris for making a tough situation a bit less stressful. Proactive in what needs to be done, amazing communication on wha More

by Jordyn Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Nebeker, Chris Scorcio
Jun 29, 2022 -

BMW Portland responded

Congratulations on the purchase of your vehicle, Jordyn! We are elated to have assisted you in getting the exact car that you wanted here at BMW Portland. Our Sales Team is always happy to provide communicative and no-pressure experiences. We hope to have the pleasure of working with you again.

June 28, 2022

I appreciate the communication, and was thrilled when it was a little less than anticipated. Thank you! More

by MARIA43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jun 29, 2022 -

BMW Portland responded

We are so glad to have provided you with a great and communicative dealership experience, Maria. Thank you for being a valued customer here at BMW Portland, we look forward to seeing you again.

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