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BMW Portland

Portland, OR

4.5
2,061 Reviews

2001 SW Jefferson St

Portland, OR

97201

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2,061 Reviews of BMW Portland

July 03, 2022

Love the smell of the dealership and the friendly service it was a wide selection of cars More

by MRNTNY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, James Pierce, Jon Walker, Davie Sprigg
Jul 06, 2022 -

BMW Portland responded

Thank you for this short and sweet review. We are happy to know you enjoyed your visit here at BMW Portland.

July 02, 2022

Above and beyond service. Identify the issue quickly and worked around a tight turnaround time I had for an appointment with the DMV. Great communication. Best BMW Service Cen More

by KARL.AUDREY247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jul 07, 2022 -

BMW Portland responded

Hi Karl, our team here at BMW Portland is happy to have gone above and beyond to ensure you received excellent and timely service. We truly appreciate you taking the time to share this review and hope to see you again down the road.

July 02, 2022

Got an appointment quickly and repairs were completed promptly. Love getting a courtesy car but this time it came with a warning that it needed an oil change. Wish they would start returning cars washed More

by JOYCEANNEDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jul 07, 2022 -

BMW Portland responded

Hi Joyce, thank you for this honest feedback, I will be sure to pass it along. In the meantime, please don't hesitate to reach out should any future needs arise.

July 02, 2022

The most important thing to me is value, service and time. The value of the BMW can never be overstated it is literally the best car. The service is impeccable, and Sean got me in and out in under a hal More

by Francisco H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jul 07, 2022 -

BMW Portland responded

Hi Francisco, we are happy to learn that our team helped address what is important to you, your BMW and the quality service that it needs! Your business is greatly appreciated and we hope to see you again soon.

July 02, 2022

Three people made my day. Sean, Rob and Emma were so efficient. That is the reason I always bring my car to Portland BMW for service. More

by MARSHA HAGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma, Sean Riley, Greg Zuccarello
Jul 07, 2022 -

BMW Portland responded

Hi Marsha - we are thrilled to see Sean, Rob and Emma made you day! We hope to have the opportunity to continue doing this during each of your future service visits.

July 01, 2022

Daniel‘s been so kind and patient in explaining everything to Joe and I every step of the way. Even though it was frustrating having to bring my car back this morning Daniel put me at ease letting More

by KIMBERLYK2A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Blodgett
Jul 06, 2022 -

BMW Portland responded

Hi Kimberly, I'm happy to see the issue you experience with your vehicle was minor, and Daniel was able to reassure you. Should any concerns arise in the future please keep our team here at BMW Portland in mind. We are happy to help.

July 01, 2022

Every time I bring my vehicle there something else why is it going wrong. Last time I brought it in to check the headlights and some other things and when I got it back it said a park brake malfunction and n More

by MZELAYA1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Riley, Chris Scorcio
Jul 12, 2022 -

BMW Portland responded

Hello, Thank you for taking the time to share your concerns with us. It is unfortunate to see the issues you have experienced with your vehicle. I would like to assure you we never wish for our customers to feel this way following their experience with our team, should you find it valuable, I would be happy to review the concerns you have shared here with you. Please feel free to contact me at the number below when convenient. Robert Rogers 503-548-1202 Service Manager

July 01, 2022

Sean Riley provides exceptional service. He warrants accolades from his supervisors. He goes above and beyond. More

by jeffnudelman
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Jul 07, 2022 -

BMW Portland responded

Hi Jeff, thank you for this recognition on our team member, Sean Riley. He will be thrilled to see the kind words you have shared for him.

July 01, 2022

Exceptional customer service as always. We have purchased all of our BMWs from BMW Portland over the years , and have come back because of the great customer experience we had there. Speci More

by JessRamos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Houmayon, Kourosh Homayoun, James Pierce, Daniel Blodgett
Jul 06, 2022 -

BMW Portland responded

Jess, thank you for taking the time to share your experience with our team. I'm pleased to see you were provided with A+ exceptional customer service. If there is anything we can help with in the future, don't hesitate to stop by.

July 01, 2022

Great service from start to finish. Will continue to go there for future service or purchases. More

by tysonnead
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Padgalskas, James Pierce, Duane Phillips
Jul 07, 2022 -

BMW Portland responded

Hi Tyson, our team here at BMW Portland is always happy to provide excellent service from start to finish. We are pleased to know you enjoyed your visit and hope to have you back at BMW Portland down the road.

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