BMW MINI of Wichita

DooDah Austin took care my wife's Countryman, Always helpful. My first time with a PHEV. We absolutely love the MINI, coupled with excellent service and free Austin took care my wife's Countryman, Always helpful. My first time with a PHEV. We absolutely love the MINI, coupled with excellent service and free maintenance. Its hard to top! Thank you MINI of Wichita More

One Price/No Haggle strategy is for suckers Any person that believes working with a "one price/no haggling" dealership is in the customer's best interest deserves to lose money. This strategy is Any person that believes working with a "one price/no haggling" dealership is in the customer's best interest deserves to lose money. This strategy is ludicrous in today's market. Shop around people! This dealership is robbing you blind! Simply driving or flying to another state, or having a vehicle shipped from an out of state dealer can, and often does end up saving you more money than buying from this dealership. This dealership was not willing to match a price on a like equipped car from another dealership! When a dealership is unwilling to complete a deal over $2K bucks for a $70K vehicle that has grown stale sitting on the lot.....you really have to question the competency of the sales managers. On a positive note, the sales person did provide me with the information that I requested in a timely manner. I completely understand that he is just following the policies of the dealership when providing pricing information to the customer and has no say or authority in completing the transaction. I do feel for these guys as I know I am not the first person to point out that their pricing scheme is out of touch with reality. When a dealership refuses to match a price on an exactly equipped (except for color) vehicle that is not a volume seller, you just have to shake your head in disbelief and take the deal at the other dealership. The dealership may be nice, big, and beautiful, but when you put lipstick on a pig....it's still a pig. More

Great Team Thank you for all the hard work and effort to find the right car for my wife. She had no interest in another White car ( my choice always). She is ver Thank you for all the hard work and effort to find the right car for my wife. She had no interest in another White car ( my choice always). She is very happy and as the saying goes Happy Wife Happy Life. We learn this after 52 years of marriage. Again THANK YOU!!!! More

Great experience! Michelle Anderson is awesome. Very knowledgable and responsive. Best used Mini's out there at a good price. Love my Mini Cooper S Clubman. Thanks. Michelle Anderson is awesome. Very knowledgable and responsive. Best used Mini's out there at a good price. Love my Mini Cooper S Clubman. Thanks. More

Poor service Customer care was not good. I bought an expensive BMW, was promised to have a windshield replaced and they did not honor that in the end. Whenever pul Customer care was not good. I bought an expensive BMW, was promised to have a windshield replaced and they did not honor that in the end. Whenever pulling In to the garage for service I am never greeted by anyone, any other dealerships I see have done so, looks a lot more professional to me for an expensive car. Service has always been not good through the years of being with them 🙁 More

Extremely pleased with this dealership By far this has been probably the smoothest vehicle purchase we've ever made from a dealership. Granted we haven't ever dealt with BMW before so perh By far this has been probably the smoothest vehicle purchase we've ever made from a dealership. Granted we haven't ever dealt with BMW before so perhaps this the norm, but we were treated so very well. Everyone was exceedingly thorough and quite conscious of our time. Team work is very relevant at this business which in turn results in a fabulous guest experience. We will indeed return to this dealership for further vehicle purchases. More

We had the best experience with our salesman and dealership! I saw the ad online. We are from Oklahoma and had never brought a vehicle out of state before. Mason was more than helpful in making the purchace of t I saw the ad online. We are from Oklahoma and had never brought a vehicle out of state before. Mason was more than helpful in making the purchace of the car go smoothly. Mason answered all our questions with full detail. We had an appt to test drive he car last Thursday and was able to get everything done before we got there. Test drove he car and signed papers for about 40 minutes and back to Oklahoma we went. Best experience in car buying we’ve had. More

NO haggle price tag means GROSSLY overpriced Before you agree to their price tags, do a quick search of your vehicle online and see how much more they (Walser) have it listed for - it is atrociou Before you agree to their price tags, do a quick search of your vehicle online and see how much more they (Walser) have it listed for - it is atrocious. Some may argue that buying local is important for maintenance and service but these are high end vehicles, guaranteed with exceptional warranties from BMW (not the dealership). If you're buying a CPO or a car that is still under warranty 4/50 you're safe. Car Fax (the complete report) protects you from lemons. BMW of Wichita is a beautiful facility and their sales people are really, really great - but their price tags are ridiculous. More

Painless experience Mathew and John were very easy to work with. Mathew put up with all my craziness very tactfully and never got ruffled. He was very knowledgeable about Mathew and John were very easy to work with. Mathew put up with all my craziness very tactfully and never got ruffled. He was very knowledgeable about the Mini. More

Great experience. First time customer. Mason, Jesus, and all of the people that I had contact with, were great to work with! This is my first buying experience at BMW Wichita and everythin Mason, Jesus, and all of the people that I had contact with, were great to work with! This is my first buying experience at BMW Wichita and everything went perfectly! Great customer service!! G Hilton More