BMW Concord

Very professional and helpful. From the time I drove in to the time I drove away, it was a very professional, and relaxed atmosphere. My consultant Viktor was great at explaining w From the time I drove in to the time I drove away, it was a very professional, and relaxed atmosphere. My consultant Viktor was great at explaining what was needed done and other options. I will definitely be coming back. More

I love how attentive everyone is. I was not left out any details about my service. I was not left out any details about my service. More

Amazing job by Angel. Wonderful employee. BMW concord should give him a raise. Will other again. Wonderful employee. BMW concord should give him a raise. Will other again. More

Miguel was my service rep and he was exceptional before, during and after the service. He was efficient, responsive, gracious, knowledgeable, and very customer-oriented. I told him that I would be waiting during and after the service. He was efficient, responsive, gracious, knowledgeable, and very customer-oriented. I told him that I would be waiting at the dealership while my X5 was being serviced, so he quickly handled my initial paperwork, estimated 3 hours, and, bottom line, got my car to me in just short of 2 hours. He also touched base with me along the way. Miguel will be the primary reason I will return to Concord BMW for future servicing. Thanks, Miguel! More

BMW of Concord has an efficient and effective check in system for car servicing. Friendly staff and a comfortable and modern lounge if you need to wait for your car to be brought around. system for car servicing. Friendly staff and a comfortable and modern lounge if you need to wait for your car to be brought around. More

Job done well. Listened. Worked on issues and reminded me of other services due. Great communications. Listened. Worked on issues and reminded me of other services due. Great communications. More

Great service. Knowledgeable service advisor — Kevin. Fair pricing. All personnel were friendly and courteous. Car is running great Knowledgeable service advisor — Kevin. Fair pricing. All personnel were friendly and courteous. Car is running great More

Kevin and dealership — attentive; efficient; communicative; customer-friendly. Experience very smooth and pleasant. Will return for all future service. communicative; customer-friendly. Experience very smooth and pleasant. Will return for all future service. More

My Service advisor, Victor was helpful and great. I'm not happy with the issues on the car and i know it was pricey, but Victor worked with me on my concerns. Also, ensured car is thoroughly checke I'm not happy with the issues on the car and i know it was pricey, but Victor worked with me on my concerns. Also, ensured car is thoroughly checked. Appreciate his work and help More

Customer service experience was what you would expect a 5 star experience to be ! My advisor Miguel had strong communication, punctual and explained his expertise fairly well. I will definitely be returning star experience to be ! My advisor Miguel had strong communication, punctual and explained his expertise fairly well. I will definitely be returning my service experience was unmatched. BMW concord continue doing what you’re doing I will be a long time customer! More