BMW Concord

Boris is the BEST!!! My experience is about selling department. We bought BMW X3 2012 model. Could not be more happier with the service and the car also. Concord dealershi My experience is about selling department. We bought BMW X3 2012 model. Could not be more happier with the service and the car also. Concord dealership is very friendly and nice place with huge choice of the models. Our sales representative Boris Abramyan was honest , straight forward and helped us with all additional questions about maintenance and navigation. He did not try to sell us a car, but help to determine if it was the right choice and explain all pros and cons from the perspective of financing as well as driving and maintenance the car. He understood all our concerns and spend with us as much time as we need for deciding. Documentation and purchase by itself took as usually a lot of time, but he was patient, friendly and careful. He even brought us pizza and always asked if we need something. Highly recommend Boris and Concord Dealership. More

Haroon - Best Client Advisor Haroon Popal gave us the best service ever! He is very informative, accomodating and friendly! His customer service is beyond expectations! Deserved Haroon Popal gave us the best service ever! He is very informative, accomodating and friendly! His customer service is beyond expectations! Deserved more than 5 stars. More

BMW Concord ROCKS! Although I did not purchase either of my BMWs from BMW Concord, I have always had them serviced there. Every time that I have taken my car in for se Although I did not purchase either of my BMWs from BMW Concord, I have always had them serviced there. Every time that I have taken my car in for service, I have received top-notch customer service. My service advisor, JR provides outstanding service…he is the BOMB! He is always friendly, knowledgeable, patient and so very easy to talk to. The waiting area is very comfortable and is always stocked with coffee, tea, donuts, newspapers, and TVs. Kudos to the shuttle drivers too, they are always so accommodating and friendly. In my opinion, everybody at BMW Concord provide excellent customer service! More

Above Expectation! I would recommend Michael Heller to all my friends. He provides excellent customer service. He made our experience at Concord BMW very special. T I would recommend Michael Heller to all my friends. He provides excellent customer service. He made our experience at Concord BMW very special. Thank you! More

Above expectation! We had a great experience buying our new BMW! Gary Boynton was very helpful! He answered our questions and explained everything. He was very patient, We had a great experience buying our new BMW! Gary Boynton was very helpful! He answered our questions and explained everything. He was very patient, and pleasant! Julia Bojta More

Service advisor I recommend Ken Gonsalves for his outstanding service. He worked me in his busy day and at the end of the deal he really brought his knowledge and ex I recommend Ken Gonsalves for his outstanding service. He worked me in his busy day and at the end of the deal he really brought his knowledge and expertise to his performance. A job well done, I came out of the dealership very excited, proud and delighted for such a great deal!! Thank you, Ken!! More

Amy is the best!! Amy Bilson provides excellent customer service. She is not only knowledgable as to what your car needs, but she is also very respectful of you time a Amy Bilson provides excellent customer service. She is not only knowledgable as to what your car needs, but she is also very respectful of you time and schedule. She always has a smile on her face and makes sure you get the best service available. She is an asset to BMW concord. I would recommend Amy to all BMW owners. She will take excellent care of you and your car. I only take my car to Concord because of Amy. More

Running problums 2008 135i JR is the best Service Advisor at concord BMW . he will make sure your car is well taken care of . wood Recommend all my BMW friends to see JR . JR is the best Service Advisor at concord BMW . he will make sure your car is well taken care of . wood Recommend all my BMW friends to see JR . More

JR CORTEZ IS THE BEST!!!!!! JR is the best Service Advisor at Concord BMW. I always get exceptional service from JR. He makes sure my car is taken care of and makes sure I am sa JR is the best Service Advisor at Concord BMW. I always get exceptional service from JR. He makes sure my car is taken care of and makes sure I am satisfied with the service received. He is very polite and very professional . I take my car to BMW Concord because of JR . I would recommend JR to my family and friends. I am an extremely satisfied customer. More

Excellent service by Amy Bilson I can't remember the last time I felt awe inspired by someone who provided excellent customer service. We get so accustomed to the rudeness, the waiti I can't remember the last time I felt awe inspired by someone who provided excellent customer service. We get so accustomed to the rudeness, the waiting, the hassles that we just get numb. Starting with my first call through my follow up email, Concord BMW hit the mark. WOW! Thank you so much Amy for making me feel welcome, wanted and exactly how a customer should feel! More