BMW Concord

Excellent dealership - friendly, efficient and care about overall customer experience. Every person was friendly and helpful. Paperwork took very little time. Product genius was phenomenal. overall customer experience. Every person was friendly and helpful. Paperwork took very little time. Product genius was phenomenal. More

This was my third 3-year lease from this dealership and the experience has been consistently positive. They are extremely easy to deal with from the lease (purchase) through the service to the end of the l the experience has been consistently positive. They are extremely easy to deal with from the lease (purchase) through the service to the end of the lease. The staff in all areas is professional and bend over backward to make every contact with them painless. Tony Yuan who arranged the latest lease was easy to work with, was quick to follow up on all questions and made the transaction as smooth as possible. A really good BMW dealership experience. More

Great Service. Work quality is good and J.R. is fantastic. This is my third car from this dealership and I will be back for more. fantastic. This is my third car from this dealership and I will be back for more. More

We purchased our new car from Danny, at the end of my weeks of search for the car I really wanted. I read the review on this website as well and I agree with it 100%. We got fast, knowledgeable honest re weeks of search for the car I really wanted. I read the review on this website as well and I agree with it 100%. We got fast, knowledgeable honest response to our concerns, and needs. Competitive pricing and great follow up. We highly recommend him. More

I have worked with Michael Heller in the past and will work with him again. I hope he never retires. This is the fifth BMW I have leased from BMW Concird, and my second with Michael Heller. work with him again. I hope he never retires. This is the fifth BMW I have leased from BMW Concird, and my second with Michael Heller. More

Always great service - work done right first time, on time. Great experiences with Service Advisors over the years. I was given every available discount. On the expensive side, but worth it to get loa time. Great experiences with Service Advisors over the years. I was given every available discount. On the expensive side, but worth it to get loaner car, flexible service hours + NEVER have been stranded due to car break-down (2000 M5, almost 200,000 miles)! Unlike experiences with other dealerships. JR Cortez went above + beyond for me, including trim paintwork at no extra charge! Apparently, you do get what you pay for... Recommended + will go back. More

Danny has sold us about 5 or 6 Bmw's He he has Danny has sold us about 5 or 6 Bmw's He he has always Ben honest, knowledgeable, competeive on pricing, and very helpful on the purchase and even mo Danny has sold us about 5 or 6 Bmw's He he has always Ben honest, knowledgeable, competeive on pricing, and very helpful on the purchase and even more important the follow up. Rob Graham also helped out our latest purchase a 2010 535GT CPO. He worked with Danny on this purchase and gave us the same level of excellent service. We got a great value and really like the car. If you want a excellent value followed up with excellent service after the sale you won't go wrong with Danny or Rob. More

Peter provided excellent customer service; he answered all of my questions to the best of his knowledge. He was friendly and approahcable. I am very satisfied with my buy; my experience went better than I all of my questions to the best of his knowledge. He was friendly and approahcable. I am very satisfied with my buy; my experience went better than I expected. More

Working with Rob was the best car buying experience I have ever had. He was so helpful, not pushy and so very knowledgable. My husband also said it was the best experience he had EVER had. have ever had. He was so helpful, not pushy and so very knowledgable. My husband also said it was the best experience he had EVER had. More

We were browsing at the shop front, Mike, the client advisor approached us very politely. He is very professional and customers oriented. We were introduced and explained different options about our cho advisor approached us very politely. He is very professional and customers oriented. We were introduced and explained different options about our choices. We finally chose a particular model, however, the color we like was out. Mike helped us to search the database with all other dealers in CA and shipped that in within two days. Thank you, Mike. Keep up the good work. More