BMW Concord

The best salesman award goes to Danny Andrade!! We bought our X5 here. I am the kind of shopper who does his research ahead of time comes up with numbers and like to finish the deal without all the We bought our X5 here. I am the kind of shopper who does his research ahead of time comes up with numbers and like to finish the deal without all the fluff and web of lies typical car salesmen try to put you through. I learnt about Danny Andrade from BMW Concord's website followed by his reviews on DealerRater and Yelp. I gave him a call at 1PM, talked about the numbers, setup an appointment to meet him a few hours later and had our car delivered by 7PM. He was a delight to work with. Very courteous and straight forward man. He even stayed till late in the evening, way beyond his shift hours just to see us off and waited till all of our paperwork was finished. He also took care of an issue we had the very next day after the delivery, even though that was his day off and he was home. I would highly recommend him. More

My first bimmer! Noah Knox is awesome!!! He helped me get the best deal and made sure that I'm set before I left the dealership! I went back after 2 months for some qu Noah Knox is awesome!!! He helped me get the best deal and made sure that I'm set before I left the dealership! I went back after 2 months for some questions about the car features and he went through it again and even got me a free key chain! More

Excellent Service Every time I bring my 2005 X5 to get services, I Receive the best customer service from Brock and the other BMW staff!! Thank you so much. Every time I bring my 2005 X5 to get services, I Receive the best customer service from Brock and the other BMW staff!! Thank you so much. More

Excellent concierge Manager Gary Boynton should learn what great customer service is all about from their excellent concierge Kenneth Jackson II. I'm not happy with how Manager Gary Boynton should learn what great customer service is all about from their excellent concierge Kenneth Jackson II. I'm not happy with how the manager dealt with my husband in front of people in the waiting area. This is my second time getting an expensive vehicle from Concord BMW. When I visited to look at an X5 and said I would come back the next day to buy it, I kept my word and did just that. To me, word of honor is very important. It is better not to promise a customer something that you cannot deliver (sales person). If not for concierge Kenneth who from the very start showed excellent customer service, I would not come back to do business with BMW Concord again. I'm very happy with Kenneth Jackson for treating customers with outmost respect. He took his time to give us his undevided attention. Amy and Aj from service also demonstrates what excellent service should be. Without these people, I will not come back to BMW Concord. To them, thank you very much for your excellence. More

Top Notch Service and Attention to Detail by Amy Bilson I have been to Sonnen, Weatherford and Peter Pan, but the main reason why I keep on coming back to BMW of Concord is the attention to detail, care and I have been to Sonnen, Weatherford and Peter Pan, but the main reason why I keep on coming back to BMW of Concord is the attention to detail, care and professionalism that Amy Bilson provides. By far the best Service Advisor in the Bay Area. More

Danny D Andrade is the BEST EMPLOYEE BMW Concord has. If you are planning to buy BMW from BMW CONCORD then please make appointment with Danny D Andrade. He will ensure 1000% that you get what you want. H If you are planning to buy BMW from BMW CONCORD then please make appointment with Danny D Andrade. He will ensure 1000% that you get what you want. He is the THE BEST EMPLOYEE BMW has and he is the BEST PERSON overall. Thanks. Harman More

Joey has nowhere to go but UP Joey is a great advisor and very amicable person. When I came to BMW Concord, I never liked the advisor and kept asking the manager to switch me to a Joey is a great advisor and very amicable person. When I came to BMW Concord, I never liked the advisor and kept asking the manager to switch me to a friendly one. She did. He is a hard working person with excellence in mind. He sure is a great asset to the company. Bravo Joey. Rocky More

Amy is great, BMW concord is lucky to have her Great experience with Amy, she was very attentive, curtious, and kept me up to date with my car, happy to have her as my Rep, thank you Amy. Great experience with Amy, she was very attentive, curtious, and kept me up to date with my car, happy to have her as my Rep, thank you Amy. More

service rating Although it was a routine oil change , the service was excellent. The shuttle service was on time and very well coordinated. Amy, the service supervi Although it was a routine oil change , the service was excellent. The shuttle service was on time and very well coordinated. Amy, the service supervisor ,was very polite, attentive and professional. Mike More