BMW Concord

Kris Mang, Danny Andrade, Scott Roos & Jeremy Bedford As much as I would like use adjectives, I would just like to tell my short story at BMW Concord. It was my first BMW purchase and somewhat similar ex As much as I would like use adjectives, I would just like to tell my short story at BMW Concord. It was my first BMW purchase and somewhat similar expectation in a dealership with sales commanding a hard sell. I had contacted Danny Andrade regarding a BMW 328i that I saw at the dealership's website. While he was not available he had parked the car outside of the dealership for me to view. The next day Kris Mang (Danny's associate) assisted me with the test drive. Driving a machine like the BMW is a pull off your back into the driver seat kind of speed. Started the paperwork with Finance. All the attention is on you the customer. Steve was the Finance guy and presented a good deal with regards to rate, warranties, and maintenance. Scott Roos, well-versed BMW fanatic on the inside showed how the machine worked, the equipment and technology BMW provided. Although there was a little rattling of the passenger door lock, Jeremy Bedford assisted in having service fixed it. Going to the BMW twice to get it fixed was not a chore, as the loaner cars they provide are also nice machines, so that you can go about your day. In other words, I felt like the President of BMW, and you will too! - Thanks- Carlo More

Sales, finance and genius. The salesman we dealt with was very friendly and knowledgeable, and there was no pressure to purchase, compared to two other dealerships we visited. T The salesman we dealt with was very friendly and knowledgeable, and there was no pressure to purchase, compared to two other dealerships we visited. The finance lady was also very friendly and knowledgeable, had all the paper work ready to go in a very short period of time. The genius was extremely helpful in helping me with all of the electronic functions, especially since I am from the old school of everything thing manual and mechanical. I know I will be calling him several times to get questions answered about a lot of the functions that I will not be using on a daily basis. Also we will be getting in touch with our sales rep. in the near future to discuss the purchase of another vehicle. That is how happy both my wife and myself are with this dealership Jerry M. More

Excellent experience for i3 lease We contacted the Concord dealership via their website. Mike Bushel followed up promptly and provided all requested information in a very timely manner We contacted the Concord dealership via their website. Mike Bushel followed up promptly and provided all requested information in a very timely manner. Upon coming to the dealership, we found no surprises and the lease proceeded as per the provided information. Mike was very nice and knowledgeable that we could conclude the transaction in a reasonable time. We highly recommend him and the Concord BMW dealership. More

Tremendous environment to purchase a new car!! Ken in sales was a professional and he was very instrumental in making a deal happen for me. Thanks Ken! I endorse the dealership and Ken! Ken in sales was a professional and he was very instrumental in making a deal happen for me. Thanks Ken! I endorse the dealership and Ken! More

Great car buying experience Rob was extremely helpful and easy to work with when I bought my car last month at BMW Concord. He was sensitive to what I wanted, worked with me on t Rob was extremely helpful and easy to work with when I bought my car last month at BMW Concord. He was sensitive to what I wanted, worked with me on the pricing a bit, and wasn't pushy. I would definitely enjoy working with Rob again on a future purchase. More

Purchase of my new BMW X3!!! Very happy with the service that Mike Bushel provided us. He was very knowledgeable, friendly, and very nice. He assists us in buying our new BMW X3. Very happy with the service that Mike Bushel provided us. He was very knowledgeable, friendly, and very nice. He assists us in buying our new BMW X3. He was very quick with his emails, which I really like. If you guys ever need to buy a car, I highly recommend you contact Mike directly. 5 Star All Around. "Thanks a lot Mike". More

Purchase of New Car I had a very positive experience working with Krystal and Mike at BMW Concord. I initiated contact with them over an email, then phone and finally pur I had a very positive experience working with Krystal and Mike at BMW Concord. I initiated contact with them over an email, then phone and finally purchased my car within 24 hours. I got a reasonable trade in value and got the car and color of my choice with a compelling price. Mike did a great job explaining the various features of the car. More

BMW i3 Rex I purchased a new BMW i3 Rex with MIke's help. It was an easy and worry free deal that took us only 2 hours to close. Mike was friendly, honest and ea I purchased a new BMW i3 Rex with MIke's help. It was an easy and worry free deal that took us only 2 hours to close. Mike was friendly, honest and easy to deal with. No hidden fees or last minute surprises which usually pop up when you sign the papers. I would highly recommend to check this dealership when shopping for a BMW car More

Excellent customer service" -Kumar Bhiro Mike Buschel (Internet Sales Manager) He was a great person. I had excellent buying experience from mike Buschel. We had coffee together and chat like Mike Buschel (Internet Sales Manager) He was a great person. I had excellent buying experience from mike Buschel. We had coffee together and chat like we know each other for lifetime More

Left happy At first I had issue because of miss communication but called him back and he took care of it. Wish we communicated at the beginning so it wouldn't b At first I had issue because of miss communication but called him back and he took care of it. Wish we communicated at the beginning so it wouldn't be inconvenient for anyone. More