BMW Concord
Concord, CA
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1,009 Reviews of BMW Concord
Mike Bushel Rocks! Mike Bushel has contacted me very fast in response to my Internet inquiry to lease an i3. He gave me the quote that my SF BMW store, where I had lease Mike Bushel has contacted me very fast in response to my Internet inquiry to lease an i3. He gave me the quote that my SF BMW store, where I had leased my last BMW i3 could not even come close to. When we arrived to the dealership on Monday morning, Mike has came in to assist us on his day off. The vehicle and the paperwork was ready to go and the whole process was pleasant and efficient. I highly recommend Mike Bushel and the BMW Concord for their BMW Internet shopping. More
A wonderful, non-stressful experience From my initial appointment with my Sales person (Mike) to my financial agent (Zack) and BMW Genius(Ken) it was a wonderful experience....No pressure From my initial appointment with my Sales person (Mike) to my financial agent (Zack) and BMW Genius(Ken) it was a wonderful experience....No pressure sales, no rush, very informative and helpful in the whole transition More
Excellent advice and a great deal As my first BMW experience, this was fantastic. Mike was very patient and explained all the different scenarios for purchasing a used car - something As my first BMW experience, this was fantastic. Mike was very patient and explained all the different scenarios for purchasing a used car - something I am grateful for since I only moved to the USA around 18 months ago. He worked hard to help out with smoothing a few issues there were with my credit union and even picked me up from a nearby BART station when I had to come back to Concord from San Francisco. Thanks! More
Concord BMW Does Not Disappoint! My husband and I recently acquired our 4th BMW from Concord BMW. Although our previous salesman has since left this dealership, we were treated with My husband and I recently acquired our 4th BMW from Concord BMW. Although our previous salesman has since left this dealership, we were treated with the same care, attention and level of service we've come to expect from this dealer with our new salesman Billy Billoo. Billy took the time to listen to what our needs were and helped us find the best fit for us! If you are in need of a new BMW, do not hesitate to visit Concord BMW and ask for Billy! More
Outstanding! My overall experience dealing with Michael Heller at the BMW Concord dealership can be summarized by one word, OUTSTANDING!. Michael is one of those My overall experience dealing with Michael Heller at the BMW Concord dealership can be summarized by one word, OUTSTANDING!. Michael is one of those rare car salesmen who you meet once or maybe twice in your lifetime. He is more than willing to go the extra mile to make sure you are happy and well informed. He is the only reason why we came back to the BMW Concord to buy a car. I wish I could say the same thing about Jennifer Sims. This lady is condescending and unprofessional. For whatever reason it took her about 2 hours the get the papers ready. I only bring this up because I expected her to be sympathetic towards us because we waited so long. But she did not even acknowledge it. She also offered us some options on buying some extra maintenance coverage, to which we decided to decline. From that moment forward, she treated us very differently. She would barely talk or look at us displaying very clearly her anger for us not buying the coverage she wanted us to buy. She needs to learn that "the customer is always right". We almost walked away from buying the car because of her lousy attitude. Next time I buy a car from BMW Concord, I will make sure I get someone else to help us with the finance portion of the process. More
Quick, easy and professional My CPO 328i Wagon was exactly what I wanted and expected! My sales consultant Peter was very knowledgeable and professional. I arranged for financin My CPO 328i Wagon was exactly what I wanted and expected! My sales consultant Peter was very knowledgeable and professional. I arranged for financing online at BMW and the entire transaction was seamless. The car had a couple of minor scratches on the rear bumper they agreed to paint it. More
Best BMW dealer in SF Bay Area Wonderful experience from start to finish. Our sales rep Jackie Gottlieb found us the perfect i3. She was there for us every step of the way. Thank yo Wonderful experience from start to finish. Our sales rep Jackie Gottlieb found us the perfect i3. She was there for us every step of the way. Thank you again! More
Great deal on 2014 BMW X1 Talk to Ken Gonsalves for the best deal on a BMW. Ken is friendly and low pressure. He will work with you to find the BMW that fits your budget. Al Talk to Ken Gonsalves for the best deal on a BMW. Ken is friendly and low pressure. He will work with you to find the BMW that fits your budget. Always accessible and willing to work with you. Thanks Ken for the great experience! More
New Car My husband and I recently purchased a '16 BMW Sedan. We walked into the dealership with the intent of checking out the inventory. We left the dealersh My husband and I recently purchased a '16 BMW Sedan. We walked into the dealership with the intent of checking out the inventory. We left the dealership owning a beautiful new car and no feelings of being pressured or rushed. We had purchased a car from Peter Stoumbos before - a car that I grew to love more and more. So our trust level was high. The service and thoroughness of the experience was tops, just as it was before. We would go back to Peter any time! More
Excellent experience First off Dakota went way out of his way to find the exact car I was looking for. Once the car was found and ready he came in on his day off to ensure First off Dakota went way out of his way to find the exact car I was looking for. Once the car was found and ready he came in on his day off to ensure everything went smooth. Thank you again! More