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BMW Concord

Concord, CA

4.7
1,008 Reviews
Call Dealership (925) 682-3577
View Awards

1967 Market St

Concord, CA

94520

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1,008 Reviews of BMW Concord

October 03, 2023

They are much better than previously mentioned. Correspondence was great. Car was fairly clean and oil change was completed in a fair amount of time. Appreciated the lift and all went smoothly than More

by mimislegaci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
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Oct 03, 2023 -

mimislegaci1 responded

Correspondence was great. Car was fairly clean and oil change was completed in a fair amount of time. Appreciated the lift and all went smoothly thanks to Vernon!

Oct 03, 2023 -

BMW Concord responded

Thank you for choosing BMW Concord, Mimi! We are delighted to hear your oil change went smoothly and promptly thanks to Vernon's expert service. We look forward to assisting you again next time you're in need!

October 02, 2023

Kris was very good to work with. On the dealer side they were to repair a couple of things and install the roof rack but now they say no loaner is available. The roof rack should hav More

by Terry Wright
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Mang
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Oct 03, 2023 -

BMW Concord responded

Terry, we appreciate your feedback and are glad to know Kris was helpful during your visit to BMW Concord. Our apologies for any inconvenience regarding the roof rack installation and loaner car availability. Your satisfaction is important to us, so please feel free to reach out if you need further assistance. Happy driving!

September 30, 2023

respectful, cares, truthful, excellent service advisor, Joey. the best place to take my BMW. Thankfully. More

by Sherytntrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
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Oct 02, 2023 -

BMW Concord responded

We're so glad to know that Joey and our team have been able to welcome you to BMW Concord with excellent service. Thank you for trusting us with your BMW!

September 26, 2023

Miguel is a great communicator. Work was done quickly and beautifully. Car looks like new. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney McDonald-Cashier-Polite and efficient., Michael Heller, Vernon Mayeux
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Sep 27, 2023 -

BMW Concord responded

Yolanda - It was our pleasure to complete your vehicle's service! Miguel and the BMW Concord team thank you for your business and wish you safe travels down the road!

September 23, 2023

I recently had my car serviced at Concord BMW. The service was impeccable. I had the best customer service I’ve ever had at a dealership. More

by dwmcoakland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Azmoudeh 5 Star!
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Sep 25, 2023 -

BMW Concord responded

We're touched by your kind words! Thanks for choosing BMW Concord above the rest--it's our mission to provide impeccable service each and every time. Drive safely!

September 22, 2023

I made my service appointment online and it was easy. Service is fast and my advisor is helpful and thorough. My car was washed clean and ready for pickup on the dot! I am happy. More

by Christine Rudes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Report | Print
Sep 24, 2023 -

BMW Concord responded

Christine, we're glad to know that your service appointment at BMW Concord was a breeze and everything went smoothly. We appreciate the positive feedback!

September 19, 2023

My experience has been wonderful and painless. Thank you, Angel, for all your help! I definitely recommend Concord BMW. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Sep 19, 2023 -

BMW Concord responded

Katie, we're delighted to know that Angel and our team at BMW Concord made your experience a wonderful one. Thanks for the recommendation!

September 19, 2023

Great service…Jacob is always helpful. Our car is always delivered on time. Appreciate it! -AL More

by alfreshko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB
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Sep 19, 2023 -

alfreshko responded

Thank you Jacob for always taking care of us! -AL

Sep 19, 2023 -

BMW Concord responded

We are glad to hear that Jacob has taken excellent care of you. Thank you for choosing BMW Concord!

September 18, 2023

Skyler provided excellent customer service. He kept me abreast of part delivery and updated as to when service would be completed. More

by wakizamcqueen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
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Sep 19, 2023 -

BMW Concord responded

We're glad to know that Skyler kept you well-informed throughout your service experience at BMW Concord. Thanks for the positive feedback!

September 16, 2023

BMW Concord dealership is whew I bought my vehicle long time ago. I like their service department because service counselor make you at ease when you bring your for service. The location is close where I r More

by rdjsantos036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis De Jesus
Report | Print
Sep 18, 2023 -

BMW Concord responded

We're delighted to know that you've had a positive experience with our service department at BMW Concord. We always aim for convenience and top-notch customer care! Thanks for your kind words, we'll definitely keep up the good work!

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