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BMW Concord

Concord, CA

4.7
1,008 Reviews

1967 Market St

Concord, CA

94520

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1,008 Reviews of BMW Concord

November 06, 2023

Thank you for giving me the opportunity to provide feedback regarding my recent visit to BMW/MINI Concord. I had an amazing experience, and I would like to acknowledge Kevin Azmoudeh for his exception More

by Alexey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Azmoudeh
Nov 06, 2023 -

BMW Concord responded

We're so glad Kevin and the team at BMW Concord provided you with an amazing experience. We appreciate your feedback and look forward to assisting you in the future!

November 06, 2023

Responsive, honest and professional. Friendly greeting and straight to solving the problem, exactly how it should be. More

by eam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tiongson
Nov 07, 2023 -

BMW Concord responded

We appreciate your positive feedback! It's great to know that our team at BMW Concord was able to provide you with the professional and efficient service we strive for - thank you for choosing us!

November 04, 2023

My service advisor Angel was wonderful. Excellent service and communication. Everything went smoothly and efficiently . More

by mobrien152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez
Nov 06, 2023 -

BMW Concord responded

We're glad to know that Angel provided you with excellent service and communication during your visit at BMW Concord. Thanks for sharing this positive feedback, we appreciate it!

November 03, 2023

Customer service was great in all areas the service dept was on it when I arrived and took care immediately. More

by marciamarcia1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis
Nov 06, 2023 -

BMW Concord responded

Marcia, we're glad to know you had a great experience with our service department at BMW Concord. Thanks for the positive feedback, we appreciate it!

October 23, 2023

Fantastic service! I have a 2012 BMW so it’s a little older, but I was treated as though I was the most important customer they had. After I got my car back it drove a More

by Tim_hadley05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Alvarado
Oct 24, 2023 -

BMW Concord responded

Tim, we're delighted to know you had a wonderful experience with us at BMW Concord! We strive to make every customer feel valued and it's great that your car is driving like new again. Safe travels, and we'll see you next time!

October 23, 2023

The service staff was extremely accommodating and friendly. The service advisor, Angel, was thorough in his explanations and communicated very well as needed. More

by gboots8084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 24, 2023 -

BMW Concord responded

We're glad to know our service staff and Angel provided you with excellent communication and assistance at BMW Concord. Thanks for the positive review! We hope to see you down the road for any of your servicing needs!

October 13, 2023

Service was great and easy. Loved the texting communication and how it easy and convenient my service experience went. More

by Lisa G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vernon Mayeux
Oct 13, 2023 -

BMW Concord responded

Lisa, we're glad to know you found our service at BMW Concord easy and convenient. We love making things as smooth as possible for our customers! Thanks for the feedback.

October 11, 2023

Victor and his team (David Ortiz, Felix, Loaner Rep Mike) and Yolanda, did excellent customer service. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Burshteyn 5 stars
Oct 11, 2023 -

BMW Concord responded

Mel, we're so glad to know that Victor and his team at BMW Concord provided excellent service. Thanks for the shout-out!

October 07, 2023

Great Service every time I come in. I like Miguel’s attention to details and his professional attitude l. More

by Mauricee72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 09, 2023 -

BMW Concord responded

Maurice, we're glad to know you appreciate Miguel's attention to detail and professionalism here at BMW Concord. Thanks for your positive feedback!

October 05, 2023

From start to finish, my experience was exceptional. The moment I arrived, I was greeted by professional service advisor Skyler, who explain the service process. My vehicle was serviced promptly, and More

by vitalymosk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Oct 05, 2023 -

BMW Concord responded

We're delighted to know you had an exceptional experience at BMW Concord! It's great that Skyler and our team were able to provide the professional service you deserve. We appreciate your kind words about our commitment to customer satisfaction. Thank you for choosing us!

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