Axelrod Buick GMC

Axelrod is the best dealership that I have dealt with. The sales staff is courtesy and professional, willing to find the perfect vehicle for you. The finance department does their best to make the approva The sales staff is courtesy and professional, willing to find the perfect vehicle for you. The finance department does their best to make the approval process quick and painless. The service department is willing to go the distance to make sure your vehicle is 100% operational, even if it means countless calls to the experts at GM!!! All in all I have never experienced a better dealership. Axelrod has a customer for life!!!! More

Warmly welcomed by the service department and the job was completed as promised. I will return for all my services to Axelrod! completed as promised. I will return for all my services to Axelrod! More

They didn’t fix my car (for the second time). I had an appt at 8-8:30am so I dropped off the car the night before. I called to check in at 3:15 and they hadn’t been able to get to it. “Short st I had an appt at 8-8:30am so I dropped off the car the night before. I called to check in at 3:15 and they hadn’t been able to get to it. “Short staffing that’s been going on for months” they said. They wanted to keep it another day but I had no confidence they would get it done plus, it’s the only wheelchair accessible car I have for my son. This is my first experience with a Buick service team and I’m very disappointed. More

The best dealership around, they go above n beyond for there customer. Always very friendly staff. there customer. Always very friendly staff. More

I scheduled my appointment over the phone, and when I arrived to drop off my keys the day before, there was no record of my appointment. The man who then registered my appointment was very helpful and fr arrived to drop off my keys the day before, there was no record of my appointment. The man who then registered my appointment was very helpful and friendly. I waited the whole next day and never received a phone call with any information or an estimate. I finally called near the end of the day to get the information. I ended up getting the car serviced somewhere else. More

Payment service receptionist was most helpful to assist with My Buick App for dollar Rewards!! with My Buick App for dollar Rewards!! More

Very helpful, courteous great service always! Explains mechanical situations thoroughly! Very friendly employees! Recommend highly!! Explains mechanical situations thoroughly! Very friendly employees! Recommend highly!! More

Awesome customer service will return for service and nice waiting room and everyone was very professional waiting room and everyone was very professional More

I took my in for a transmission problem. The service technician, Tim, was more than helpful. He said there was no issue found. But I experienced the same initial problem that I brought my ca The service technician, Tim, was more than helpful. He said there was no issue found. But I experienced the same initial problem that I brought my car in for on the way home? I'm not sure they road tested my car, otherwise I'm sure they would have experienced the problem. More

Tim is always helpful and gets me in for my maintenance appointments. I always have my work done here, quick and easy. appointments. I always have my work done here, quick and easy. More