Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
From the time that I walked into the dealership everything felt comortable. They gave me time to look around before bothering me which I always appreciate. I wasn't even sure if I wanted to buy a n everything felt comortable. They gave me time to look around before bothering me which I always appreciate. I wasn't even sure if I wanted to buy a new vehical but after talking with Nick Cseke (who was very knowledgable) I decided to look into getting a new truck. Since the dealership did not have exactly what I was looking for they were very quick to find out what it ws that I was looking for and hunting it down for me. Within just a couple of days the dealership called me and had the exact truck I wanted on their lot for me to come see. And it was exactly what I wanted so I purchased it that day. And for a very good price. Better then I thought it was going to be. Overall I was very pleased with the whole experience and have and will continue to recomend the dealship to everyone I know looking for a new vehical. More
I went to Axelrod for my new truck and I couldn't have had better service and I'm extremely happy with my purchase. Overall if your looking for a new or used vehicle Axelrod is by far the best dealership had better service and I'm extremely happy with my purchase. Overall if your looking for a new or used vehicle Axelrod is by far the best dealership I have ever had to deal with. Thanks again Nick and Steve I'll defiantly be back. More
I visited Axelrod Buick GMC interested in learning more about the GMC Terrain and not necessarily planning to buy or lease one. Upon entering the dealership we were greeted by Dave who immediately made me about the GMC Terrain and not necessarily planning to buy or lease one. Upon entering the dealership we were greeted by Dave who immediately made me and my wife feel welcome. We not only test drove one, but two different Terrains. Dave and the staff patiently answered my countless questions about the car. Having decided this was the vehicle I wanted, Dave and the Axelrod staff made sure I received every incentive available as well as arranging for the completion of my lease on my current vehicle. I never felt pressured as has often been my experience in the past and was very satisfied with the price. Being over 60 years old, I have dealt with numerous dealers and salespeople over the years. My experience at Axelrod was one of the best I have ever had. I look forward to working with them when it is time to purchase another car. More
I went in to the dealership not quite sure what I wanted. I left feeling completely confident in my purchase and now months later, I couldn't be happier. The sales team listened to what I specifically want I left feeling completely confident in my purchase and now months later, I couldn't be happier. The sales team listened to what I specifically wanted in a used car and gave me options- multiple makes and models as well as years- based on my needs. I was able to test drive the ones I was interested in and once I decided, I was able to sit down and decide how to finance it. Everyone was respectful and genuinely cared about me. More
I went to Axelrod to look for a new car, not really knowing what I wanted. I was offered free coffee and was helped immediately. We walked around the lot to see what it was that I was looking for. I knowing what I wanted. I was offered free coffee and was helped immediately. We walked around the lot to see what it was that I was looking for. I ended up with a 2005 G6 at a great price. The sales attendant was very helpful and did not pressure me to buy in the least. I made a great choice going to Axelrod. Definitely buying from them again. More
I tried to purchase a car with financing. They tell me it may work. It said awesome. Next day comes. No phones calls, not even an email. The guy that was suppose to help didnt even call. I finally called aft may work. It said awesome. Next day comes. No phones calls, not even an email. The guy that was suppose to help didnt even call. I finally called after waiting all day excited. And this guy tells me, "O it was denied". So you could of called and at least let me you know. Thanks for nothing. I have been to dealers in the past that actually try. More
I am a GMS customer who recently found an automobile exactly what I was looking for. The local dealership attempted to acquire the vehicle from Axelrod and were told that we could have the car. Upon g exactly what I was looking for. The local dealership attempted to acquire the vehicle from Axelrod and were told that we could have the car. Upon gathering the team and preparing to leave to pick up the car, my local dealer made another call to inform what time they would be there. Axelrod backed out of the deal. I phoned Axelrod to find out why they would not do business with my dealer, and was told there was a deal pending on the vehicle, however if I wished to secure a down payment, they would sell the car to me. This is very poor business relations. How can this dealer be given a positive rating when they are willing to sell a car behind a prospective buyer's back (if there was a prospective buyer). I went back online to see if the car was still in inventory. Lo and behold, 5 days later, the car is still there, unsold. I hope this story is valuable to future prospective buyers. BEWARE -- your deal may be made, but until the car is in your possession, don't count on it. More