Axelrod Buick GMC

I did not have a great experience at Axelrod. I had to wait 5 hours for an oil change. Although Justin, the man that was helping me, was very apologetic and nice. He comped the oil change, but I had to wait 5 hours for an oil change. Although Justin, the man that was helping me, was very apologetic and nice. He comped the oil change, but I think it was ridiculous I had to wait for 5 hours. I wish I could have been given a heads up that it was going to take that long. I would’ve dropped the truck off and worked my part time job if I would’ve known it was going to take so long. More

They always take care of whatever I need. They are professional but super helpful and friendly. They are professional but super helpful and friendly. More

The dealership I found was very user friendly and I think I received a fair deal I received a fair deal More

Everyone there is very nice & helpful. I never have any issues with their service or attitude. The price of the oil change went up considerably but I had a coupon & I used my Rewards poi I never have any issues with their service or attitude. The price of the oil change went up considerably but I had a coupon & I used my Rewards points toward the cost. Plus I got to sit in a comfy leather chair, watch TV, & drink a beverage (for free). And they washed my car, as well. More

Is a very good place to deal with everybody is personable and friendly And I will refer all my friends to come and visit them and friendly And I will refer all my friends to come and visit them More

Very personable employees with a great work ethic. Facilities were very accommodating. Wait time was what they quoted Facilities were very accommodating. Wait time was what they quoted More

The service team took me in without an appointment and let me know there was many customers in front of me which was completely acceptable. Dominic called and informed me of the status when they would get let me know there was many customers in front of me which was completely acceptable. Dominic called and informed me of the status when they would get to my car and had it within 2 days of bringing it in. Really exceeded my expectations as I rented a car in advance figuring a longer wait time. Completely satisfied as I have always been with Axlerod service team under Ryan Prosinski. More

I was treated immediately upon entering the service garage. Everyone was very pleasant. Speedy and excellent service. Waiting room was clean and spacious. I was very pleased with my visit. garage. Everyone was very pleasant. Speedy and excellent service. Waiting room was clean and spacious. I was very pleased with my visit. More

Extremely helpful and caring staff that makes it their mission to get you into a vehicle you can be proud of long term. mission to get you into a vehicle you can be proud of long term. More

Tim Kubow is a man among boys. An absolute specimen of customer service and efficiency. Just can’t believe this man doesn’t own the place yet. Amazing. An absolute specimen of customer service and efficiency. Just can’t believe this man doesn’t own the place yet. Amazing. More