Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
This was my first time dealing with Axelrod and it was a good experience. My son assisted me during this and the salesperson Matt wasn’t available and I was referred to Brian to complete my purchase. He was good experience. My son assisted me during this and the salesperson Matt wasn’t available and I was referred to Brian to complete my purchase. He was with someone when I showed up for my appointment and I was greeted by Susie. She was very helpful in getting all the necessary paperwork completed and then finally saw Bryan. Easy peasy. More
The salesman Kelly Hettinga took the time with us to insure we found the right vehicle for us. He went over all of the features of the vehicle before we left the dealership. The finance Dept were very insure we found the right vehicle for us. He went over all of the features of the vehicle before we left the dealership. The finance Dept were very helpful and took the time to explain all the paperwork that goes into buying a vehicle I will definitely recommend Axelrod Buick GMC to my friends and family More
Kelly did a great job helping us find the perfect vehicle for our family!!! We came out to the lot greeted us and then went to work…giving us all the information about the different features that came with for our family!!! We came out to the lot greeted us and then went to work…giving us all the information about the different features that came with each and landed us on the perfect one!!! He was patient and kind, guiding us through the whole process and making it the easiest purchase we’ve ever had!! We will be back to buy cars for our kids and referring Kelly to all our friends and family!! Thanks again Kelly and Axlerod!! More
I rarely write reviews, but my experience with Axelrod was so impressive I wanted to share a few thoughts. I worked with Steve, who was first class. He was extremely honest with me, did not pressure me was so impressive I wanted to share a few thoughts. I worked with Steve, who was first class. He was extremely honest with me, did not pressure me at all, and earned my trust and respect. He listened, followed up, and was prompt in returning my calls — and he was patient despite all my questions!! The Axelrod organization as a whole was superb in my opinion — both on the sales and service side. Honesty and trust are very important to me. Thank you, Axelrod and Steve, for holding yourselves to such high standards and having a customer-first mentality. I won’t soon forget my positive experience with you. More