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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

September 03, 2022

Axlerod GMC is always professional, efficient, and curious. They bring the correct information, suggestion for the service required. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
September 03, 2022

Good service waiting room was clean people were pleasant television was on to help ease your mind on your weight customer service was awesome More

by brenty3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
September 02, 2022

Responsible, respectful, certified jobs, treat you like family, I deeply recommended, excellent service, excellent employee More

by Galmodovar2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
McKoy Kendrick
September 01, 2022

2nd time for service once again no parts in stock have to make another trip. Will be looking for another dealer. More

by messina440
Recommend Dealer
No
Employees Worked With
Tim Kubow
Sep 01, 2022 -

Axelrod Buick GMC responded

Angelo, thank you for responding. I am sorry that we didnt have the front rotors in stock for your Savana van. Our parts are ordered based on need and usage and we dont have a call for front rotors very often for your model of van. In October of last year, I see that you were in for the same repair and again the same rotors will be needed for the van. We will have them in stock shortly. Hopefully you will see that we always try to do the very best and hopefully you wont have to look for another dealer.

September 01, 2022

I don’t like being given an assignment, but they are a good dealership to work with. More

by Amanda K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
August 31, 2022

Everything went extremely well during the sales portion. Brandon did a fantastic job handling the transaction. There was a check engine light on the truck and it needed to be detailed. They said they would More

by Gillja82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Brandon Payne
August 27, 2022

Been dealing with Axelrod for 30+ years always top notch service. They treat me like family. Great dealership More

by KATHLEEN.A.KELLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod, Mitchell Axelrod
August 25, 2022

My new car is still having issues that have not been fixed after three appointments More

by ARTCOLEMAN75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susie Axelrod, Tim Kubow, Dominic Difino, Brian Kaufman
August 24, 2022

Very helpful and communication was well. Definitely plan on returning in the future for the next vehicle. More

by Hgc-brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerard
August 24, 2022

Great experience as always with Axelrod. Have been a loyal customer for 20 years and they continue to surpass my expectations! Highly recommend them for sales and service. More

by charlesS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Tim Kubow, Dominic Difino
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