Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Great not only did we have a solid experience but we had a trustful experience. Mckoy worked hard and ensured each step was done on the SUV. He explained everything and had a good attitude. The dealership w a trustful experience. Mckoy worked hard and ensured each step was done on the SUV. He explained everything and had a good attitude. The dealership was excellent because of its people. we enjoyed this experience. More
Absolutely seamless. From sales to service, unbelievable care for my car and courteous kind staff. From sales to service, unbelievable care for my car and courteous kind staff. More
I did previously write a review about Axelrod and my experience with repairing my old Chevrolet. I was quoted 840 dollars which I did approve. But when my car was finished the cost was $1400. But they experience with repairing my old Chevrolet. I was quoted 840 dollars which I did approve. But when my car was finished the cost was $1400. But they did give a discount of $200 so the bill was $ 1200. So now to be fair I will tell you how this problem was resolved. The very next day after the review Axelrod called apologized and gave me a refund of $340. So Axelrod did the right thing and I thank them for that. Axelrod seemed to do good work fixing my fuel sensor because my engine light is now off but I wouldn't really know until I get my e check done but I need to drive the car around for about a month before I get the test done. Happy traveling to everyone. More
Made a service appt 2 weeks in advance to have diagnostics done. Brought car in at 8:30am. Called at 2:30pm and was told it had not even been looked at and that they werent going to get to it. Pic diagnostics done. Brought car in at 8:30am. Called at 2:30pm and was told it had not even been looked at and that they werent going to get to it. Picked car up and brought it home. My husband re-arranged his work schedule to help me drop off my vehicle and pick it back up. Noone called to tell me that I likely wasn't going to get my car back that day or to update me. The gentleman from the service department did call me later on to give me some rough estimates for the problems we have been having with this vehicle. More
I have purchased many cars in my 67 years on this earth. I have found buying a automobile is less pleasurable than sitting in a dentist chair for three hours. My experience with yesterdays purchase at Axelr I have found buying a automobile is less pleasurable than sitting in a dentist chair for three hours. My experience with yesterdays purchase at Axelrod's was the exception. From the moment I walked in and was greeted by McKoy Kendrick I felt relevant and listened to. Mckoy gave my wife and I a pleasant opportunity to purchase what we wanted and not what they wanted to sell. We spent a couple hours there and never felt pressured to hurry or close a sale. If they had 10 stars rating available they would hit it! More
It was the best experience I’ve had buying a new truck i have ever had.bryan schuerger was a extremely knowledgeable and zero pressure salesman. Jamie was also prepared and very knowledgeable with the exte have ever had.bryan schuerger was a extremely knowledgeable and zero pressure salesman. Jamie was also prepared and very knowledgeable with the extended warranties and financing options. I have found my new home for my GMC purchase’s. More