Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Axelrod Buick GMC
Parma, OH
3,488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,488 Reviews of Axelrod Buick GMC
June 02, 2017
Wonderful experience, as always! We just leased the new 2017 Acadia from Brandon Leek and we couldn't be happier! Our family has been leasing, and buying, cars from Axelrod for years We just leased the new 2017 Acadia from Brandon Leek and we couldn't be happier! Our family has been leasing, and buying, cars from Axelrod for years and years and there is a reason we keep coming back! They are fantastic to work with and give you the best possible deal they can; no questions asked. They're level of customer service is wonderful as well and actually make car shopping enjoyable, and a breeze! Brandon is great to work with as well; made the experience effortless and is super helpful and knowledgeable. We definitely recommend Axelrod to anyone looking for a new car and refer them to all of our friends and family every chance we get! Thank you for everything! More
by svajda
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
May 29, 2017
Very satisfied Contacted Tom Squid and had the car I was looking for 1 day later, that's good service! The whole selling process was fast and painless, I appreciate Contacted Tom Squid and had the car I was looking for 1 day later, that's good service! The whole selling process was fast and painless, I appreciate that. More
by Boatguy
Employees Worked With
Susie Axelrod, Tom "Squid" Reppucci
May 28, 2017
Epic services: The two word title speaks for itself. This is the only place to shop for your new or used vehicle. I will tell you why, everyone and I mean every last The two word title speaks for itself. This is the only place to shop for your new or used vehicle. I will tell you why, everyone and I mean every last one of them go above and beyond to help make your dreams come true. I have purchased several cars from this wonderful dealership and I always leave smiling. Axelrod is and will always be for me the best and far most top place to go. I tell any and everyone who will listen to give great consideration to the dealership called AXELROD BUICK GMC. Personally I go straight for sales professional Steve Cseke, he's no joke he will make it happen for you. More
by Believer 59, Parma
Employees Worked With
Steve Cseke, Susie Axelrod
May 16, 2017
Great sales and service My experience at Axelrod was great salesperson helped me find what I wanted and what would be within my price range. I received all the features I ask My experience at Axelrod was great salesperson helped me find what I wanted and what would be within my price range. I received all the features I asked for in my new car and stayed within my price range. He also offered my other option in case this one was not available and kept in touch if something came up. Overall from picking out my car to final delivery was great. More
by Wilmink82
Employees Worked With
Jamie Blazer, Dale Wassenar, Joe Totten
May 15, 2017
2017 Buick LaCrosse Lease We just leased our 2017 Buick Lacrosse from Axelrod Buick GMC, and love our new car. We worked with Gary Grow, and he worked with us step by step thr We just leased our 2017 Buick Lacrosse from Axelrod Buick GMC, and love our new car. We worked with Gary Grow, and he worked with us step by step through the leasing process. Everyone at Axelrod was very helpful, courteous and professional. We would definitely recommend Axelrod to friends and family. More
by buickowner
Employees Worked With
Gary Grow
May 06, 2017
Used car I bought not even a year ago. I purchased a used van from this location in July 2016. First day after having I had to take off work for them to fix my van, month later another issu I purchased a used van from this location in July 2016. First day after having I had to take off work for them to fix my van, month later another issue, two months later same issue occured they fixed first time but wanted to charge me 500 dollars this time. Took my van on first vacation and my axel broke causing me extra expenses and to cut my vacation short. Not under warranty however should have been. GM emails me to contact him. I leave 2 VM no response and 7 emails nothing. So will not continue to refer people here and will not ever again. I will go back to Honda! More
by Kllamp0723
Employees Worked With
Jayme
May 05, 2017
Nobody better I had a great experience buying my new GMC Canyon! I wasn't looking for a new vehicle but fell in love with my new truck! Steve answered all my questi I had a great experience buying my new GMC Canyon! I wasn't looking for a new vehicle but fell in love with my new truck! Steve answered all my questions, he was kind, personable and never made me feel pressured. I felt like he made me a priority and treated me fairly. I can't imagine going anywhere else! More
by Erikalee
Employees Worked With
Steve Cseke
May 04, 2017
Great experience My wife and I worked with Jayme and Mike. We had a awesome experience with the purchase of our 2014 Chevy Impala. We will spread the word about Axelro My wife and I worked with Jayme and Mike. We had a awesome experience with the purchase of our 2014 Chevy Impala. We will spread the word about Axelrod. More
by Dre
Employees Worked With
Jayme Yates, Michael Hadley
May 02, 2017
Everyone was very patient and understanding I had a flat tire to my car that I just bought 2 days prior. I was obviously pretty upset, but everyone from the sales team to the service team got e I had a flat tire to my car that I just bought 2 days prior. I was obviously pretty upset, but everyone from the sales team to the service team got everything done in a timely matter . And for that i am very appreciative. More
by Mikia Dewberry
Employees Worked With
Saffiyyah owens, Tom "Squid" Reppucci
May 01, 2017
Service visit - oil change/tire rotation I always love going to Axelrod for service. The service personnel are always friendly. The waiting area is very comfortable, they have a tv and coffee I always love going to Axelrod for service. The service personnel are always friendly. The waiting area is very comfortable, they have a tv and coffee, and a couple of desks for plugging in laptops, which I've used on a couple occasions. More
by Walt Nimylowycz
Employees Worked With
Ryan Prosinski
