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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

July 11, 2017

good service dale gave me great service above and beyond other guys ,he kept on top of all aspects of the deal, i thought he was fair. More

by tonyzak the "wild one"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Wassenar
Jul 19, 2017 -

Axelrod Buick GMC responded

Dale is a caring guy by nature, so I'm glad he was able to meet your expectations. Stop by anytime, even just to say hi!

July 07, 2017

Great experience Awesome experience with Axelrod! Joe Totten was great! Everyone in finance dept were working together with sales to get our deal done in a timely man More

by Loriclevelandohio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Joe Totten
Jul 07, 2017 -

Axelrod Buick GMC responded

Thank you for the positive review. So glad Joe Totten was able to assist you in locating a vehicle to meet your needs. Recommendations are our highest form of flattery!

July 03, 2017

Great It was stress free and they worked with me until we found the right vehicle. Mark was a pleasure to work with and I would recommend him. More

by dmardavich
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Quinn, Mark Taylor
Jul 03, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to our survey, and for mentioning Mark by name. We look forward to seeing you again!

July 01, 2017

Leasing a new Buick Enclave Billy provided an excellent service. Very helpful and we really appreciated he contacted us about the deals that were going on. We will continue using More

by Enclave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Billy Delancey
Jul 03, 2017 -

Axelrod Buick GMC responded

We are glad Billy was helpful to you in your search for a new vehicle. The Enclave is an excellent choice! We look forward to seeing you again when you are ready for service.

July 01, 2017

Bandon Leek. Brandon Leek is very professional & knowledgeable sale associate. He has assisted us in the purchase/lease of our vehicles. Susie is great in assistin More

by envisionguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia, Brandon Leek, Susie Axelrod
Jul 03, 2017 -

Axelrod Buick GMC responded

Thank you for the kind words about our staff. We hope you will tell your family and friends because referrals are our highest form of praise! We look forward to seeing you again!

June 28, 2017

I came back I leased a '15 Encore (seriously the most beautiful, safest, wonderfulest car ever) My lease was up and my husbands car was on it's last leg. We wen More

by Marycarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I want to say her name was Sophia, tech specialist. So patient and kind, Susie Axelrod, Joe Totten
Jun 28, 2017 -

Axelrod Buick GMC responded

We are so glad you are enjoying your Encore! It is a beautiful SUV. Joe has many years of experience and I'm pleased he was able to lend some of his expertise to help you find a vehicle you enjoy. Car buying can be very stressful, but it's hard to focus on what's important when you are stressed. Glad Joe was able to lighten your load a little that day! We look forward to seeing you again! Oh, and Sophia said to call her if you have technology questions.. She was thrilled you remembered her in your survey!

June 15, 2017

Great experience Thanks Tom for making my purchase of my 2017 GMC Terrain stress-free. I will definitely recommend all my friends and family to Axelrod.The Axelrod tea More

by Davidps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci
Jun 19, 2017 -

Axelrod Buick GMC responded

Tom is a great guy and we are glad he was able to help you find that new Terrain! Stop and say HI to Tom when you come in for service!

June 13, 2017

Fun! and Fast! Gary was great, no pressure selling here. In and out in less than an hour. Loan department very friendly! definitely will recommend friends to visit A More

by wdw57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy who helped with our loan 5 stars!!, Gary Grow
Jun 19, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to our survey. Glad Gary was able to give you good customer service. Recommendations are always appreciated!

June 08, 2017

Purchased a Pre-Owned Vehicle Purchased a 2014 GMC Acadia SLT. The process of finding and purchasing the vehicle was about as stress free as it could really be. It was a very low More

by AndyS27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Seth Calig
Jun 13, 2017 -

Axelrod Buick GMC responded

We are glad Seth was able to help you with the purchase of your Acadia SLT. We believe car buying should be as stress free and low pressure as possible. Enjoy your Acadia, and we will see you when you are ready for your first oil change!

June 05, 2017

TOP NOTCH SERVICE !!! Brandon and Brett Leek were awesome with their help and explanations in everything dealing with our leasing a new Buick Encore. Had to return a coupl More

by parma guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
Jun 13, 2017 -

Axelrod Buick GMC responded

Brett and Brandon are a great team, and I'm glad they were able to help you with leasing your new Encore! We will be here for you when you have any other car needs!

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