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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

August 22, 2017

Great dealership Just bought our second vehicle from this dealer. If we haven't like the service we wouldn't have come back. One GMC the next a Buick More

by Verajh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Billy Delancey
Aug 23, 2017 -

Axelrod Buick GMC responded

Congrats on your new vehicles and thank you for the positive review. We will continue to strive to provide you with great service!

August 16, 2017

Love my Buick Encore! Got exactly what I wanted and was treated exceptionally well. Would recommend Axelrod to anyone looking to purchase a new vehicle because they went o More

by Sweet Treats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Chris Fule, Michael Hadley
Aug 16, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time out of your day to respond to our survey. I appreciate you sharing your experience. Enjoy your new Encore!

Aug 17, 2017 -

Axelrod Buick GMC responded

Thank you for the kind response! We hope you enjoy your new vehicle for many years to come!

August 01, 2017

First Lease went great! Tom Reppucci helped me with setting up my new lease as well as Mitch Axelrod. They were both incredibly helpful and made sure that I felt comfortable More

by lexwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Tom "Squid" Reppucci, Mitchell Axelrod
Aug 04, 2017 -

Axelrod Buick GMC responded

Thank you for responding to our survey. I'm glad Tom and Mitch were helpful to you in finding the right vehicle to fit your needs. Please come back and see us when you are ready for service!

July 31, 2017

Very happy He helped a lot made me feel very comfortable with my purchase he did everything but make me dinner I'm very happy with everything he did I would reco More

by Timmygrills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Jayme Yates
Aug 04, 2017 -

Axelrod Buick GMC responded

Recommendations are our highest form of flattery, so thank you for that! If you need anything in the future, do not hesitate to call Steve or Jayme. We look forward to seeing you again!

July 31, 2017

Pleasant, friendly, patient My entire buying experience was stress free. MARK was very patient and attentive. The other salesmen, and team members were very encouraging. Everyone More

by Robyn Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia, Tom Schader, Mark Taylor
Aug 04, 2017 -

Axelrod Buick GMC responded

So glad Mark was able to assist you with your purchase. We like to have a relaxed, comfortable, yet professional atmosphere here at Axelrod. Buying a car should be fun! Please come back anytime!

July 28, 2017

My Lucky Day I was treated with kindness and professional attention. It didn't take long for Tom to assess my preference. I had a stress free experience that ended More

by DAOUTLAWSWIFE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Gold, Tom "Squid" Reppucci
Jul 31, 2017 -

Axelrod Buick GMC responded

Very glad to hear that Squid was able to help you find what you needed. I will be sure to pass along your kind words. Please come back and see us anytime!

July 26, 2017

Excellent dealership! This is the second vehicle I have gotten from Brandon. Everyone there is very friendly and do not pressure. I highly recommend doing business with t More

by K Gillissie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek, Susie Axelrod
Jul 27, 2017 -

Axelrod Buick GMC responded

I am glad Brandon was able to give you the information you needed to decide on a vehicle without putting pressure on you. Please recommend us to your friends and family!

July 24, 2017

Very satisfied with your service and friendly atmosphere. It's always a nice experience to go to Axelrod. Very friendly staff. I bought my car from Richard Dues and he is always a pleasure to talk to when More

by linda123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dues
Jul 27, 2017 -

Axelrod Buick GMC responded

I'm glad Richard was able to help you find your new car. He is a great guy. We look forward to seeing you again!

July 19, 2017

The dealership is awesome! Steve was a class act! The entire dealership should be proud! I will take all my business there and I live an hour away! Will return! More

by George
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
Jul 19, 2017 -

Axelrod Buick GMC responded

George, thank you for mentioning Steve by name. I agree, he is a class act! Thank you for recognizing him and driving an hour to get to Axelrod. We look forward to serving you for years to come!

July 18, 2017

Axelrod Buick GMC was just AWESOME TOM SQUID IS VERY GOOD AT WHAT HE DOES. THE FINANCE DEPT WAS AWESOME, NO COMPLETE BEST SERVICE I HAVE EVERY HAD WHEN IT COME TO BUYING A CAR. More

by Geraldine Gaines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci
Jul 19, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to this survey and mentioning Squid by name! He is one of our customer favorites, and I am glad he was able to help you locate a suitable vehicle. Please come back anytime!

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