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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

September 18, 2017

New Truck experience I once bought a famous line from another dealer and thought I would get a better deal. You know it is smart to shop around and compare. What happene More

by Lori B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret is the kindest person I trust, Mark Taylor
Sep 18, 2017 -

Axelrod Buick GMC responded

Thank you for the glowing review, Lori! We look forward earning your trust for many years to come!

September 15, 2017

Very Professional I was treated very professionally. Steve was straight forward. If he didn't know the answer to a question he said so. Originally I had bought a warran More

by Mel Troyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Susie Axelrod
Sep 15, 2017 -

Axelrod Buick GMC responded

Thank you, Mel, for taking the time to write about your experience with Steve here at Axelrod Buick GMC. Enjoy your new vehicle!

Sep 15, 2017 -

Axelrod Buick GMC responded

Thank you describing your experience at Axelrod. We look forward to seeing you again!

September 11, 2017

A1 new car buying experience Everyone that we dealt with at Axelrod was easy to work with, informative, professional and courteous. Very pleased. We will recommend our family and More

by carols
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia/helping with on star set up and connecting I phones, Susie Axelrod, Michael Hadley
Sep 12, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to write about your recent experience at Axelrod Buick GMC! Recommendations are our highest form of flattery; we appreciate that!

September 06, 2017

Satisfied Customer I was in town for 4 days only and visited several dealerships for a new car. After visiting Axelrod Buick I stopped wandering around. Bill greeted me More

by GB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Billy Delancey
Sep 06, 2017 -

Axelrod Buick GMC responded

Wow! Thank you for taking the time to describe your car buying experience with Bill Delancey. He will be thrilled that his efforts are so appreciated!

September 05, 2017

great service thanks i am happy to deal with this dealer and i will deal again thanks for the great service and i be back for more cars thanks More

by SAM54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Delancey
Sep 05, 2017 -

Axelrod Buick GMC responded

Thank you for the kind review. So glad Billy was able to help you find a vehicle to fit your needs!

September 05, 2017

Service Visit Good service visit, vehicle was completed on time with out any problems. They called when it was done and didn't try to sell me anything that was not More

by Topfuelgt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
Sep 05, 2017 -

Axelrod Buick GMC responded

Tim Kubow will be delighted to hear you were happy with your service visit! Our service writers work very hard to get things done right and on time. Thank you for taking the time to respond!

September 04, 2017

Very friendly. I had a wonderful experience at Axelrod. There were very nice and didn't pressure me at all when I was looking for a new SUV. Richard was very nice an More

by Leggett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Richard Dues
Sep 05, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to respond to our survey. Richard and Susie both care about our customers. Glad we were able to get you into a new vehicle!

September 02, 2017

PHENOMENAL My name is Delanda Thornton my Experience was PHENOMENAL! Steve and Carl were very attentive to my needs. TheyThey BOTH went above and beyond to help More

by Ms. Thornton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Carl Reese
Sep 05, 2017 -

Axelrod Buick GMC responded

Delanda, I am very glad Steve and Carl were able to make things work for you. I know there were some hurdles, but a seasoned professional knows how to navigate some hurdles to make the outcome positive! We hope you enjoy your Terrain for years to come!

September 02, 2017

Excellent experience My thanks to Richard and all the professionals at Axelrod for a great car buying experience. Quick, easy, no hassle, from beginning to end. Thanks a More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Dues
Sep 05, 2017 -

Axelrod Buick GMC responded

Frank, thank you for taking the time to respond to this review with a 5-star rating! So glad Richard was able to assist you in your car buying experience! We hope to see you again!

August 30, 2017

GMC Terrain Purchase I just bought a 2017 GMC Terrain and so far it has been great. Joe Totten made the process easy and he was very knowledgeable. This is my first purc More

by CSvagerko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Totten
Aug 31, 2017 -

Axelrod Buick GMC responded

Christy, thank you for responding to this review and mentioning Joe Totten by name. I forwarded your comments on to him; he is a modest gentleman!

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