
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Steve was GREAT!!! Very smooth transaction. Steve is professional and I never felt pressured! Steve was very knowledgeable and answered all my questions in a timely ma Very smooth transaction. Steve is professional and I never felt pressured! Steve was very knowledgeable and answered all my questions in a timely manner! Made our car buying experience painless! Thanks STEVE!! More
Top notch. We want to thank Tom ( squid) Reppucci in sales for selling us our 2017 GMC Sierra 1500. He was very professional and knowledgeable in his presentatio We want to thank Tom ( squid) Reppucci in sales for selling us our 2017 GMC Sierra 1500. He was very professional and knowledgeable in his presentation and answers to our questions. I definitely would recommend anyone to go see him for their next car or truck. Susie Axelrod completed the financing and answered all of our questions. More
as professional and friendly as one could ask for! I was in need of a replacement for my totaled 2011 Maxima and came across a used item in Parma which is a decent distance from Pittsburgh and inquired I was in need of a replacement for my totaled 2011 Maxima and came across a used item in Parma which is a decent distance from Pittsburgh and inquired about a 2012 that Axelrod had in its inventory. I spoke through text with Jerrod and in a few days sent him a check to hold the vehicle. on the 20th I went up with a friend to complete the deal and to my surprise the whole staff was engaging, professional and entertaining! we had a blast talking with all involved and the car was better than advertised, complete with a FULL TANK of gas! Richard was great and the showroom was impeccable. the drive of over two hours was worth it and I implore any and all to give them a look. if they have something you are in the market for they will do right by you and make sure your satisfaction is paramount when you get there and when you leave. thanks guys. your service will not soon be forgotten. More
Great Service, Car and Transaction! After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price and After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price and the value of my trade with Steve, I made the three plus hour drive from Buffalo, NY to get the car. When I arrived the car was out front and Steve came out to greet me. The car was in even better condition than he had said on the phone and in the pictures! Within an hour and a half I had the car and was ready to return home. I had completed the financing and some other paperwork online and they were all prepared and ready for me. Steve gave me great service and price on the car, and was a pleasure to work with. Everyone there from financing to Safiyyah helping me set up my phone and on-star, was extremely friendly, knowledgeable and helpful. It was by far the best vehicle purchase I have ever had. I would like to thank everyone there, especially Steve, for the great service. I would definitely make the drive again to purchase a car from them in the future. More
Exceptional Customer Service Tom made my leasing experience fast and painless. He gave me the best possible pricing for a couple different Terrain models and explained the differe Tom made my leasing experience fast and painless. He gave me the best possible pricing for a couple different Terrain models and explained the differences in each model. He is a very knowledgeable and truly wants to make you happy with your automobile choice and buying experience. The entire staff that I was in contact with at Axelrod made me feel welcomed and comfortable. I will definitely be referring friends to Axelrod and Tom. More
Great Experience! I saw a Certified 2017 Chevy Express Cargo Van on the website. Between Mitchell Axelrod who first took my call and took time to answer all of my quest I saw a Certified 2017 Chevy Express Cargo Van on the website. Between Mitchell Axelrod who first took my call and took time to answer all of my questions and Gary Grow who handled my purchase the next day, the whole experience was quite good. Gary is definitely the kind of car sales person that I trust and feel good about doing business with.I felt like the price was fair and more importantly that I can trust Axelrod to service my vehicle while under warranty or beyond if needed. I would also consider them for future purchases, More
Service Tim was courteous and kept me informed about what was going on with the repairs on my car. He made sure to take the time to find the problem and made Tim was courteous and kept me informed about what was going on with the repairs on my car. He made sure to take the time to find the problem and made sure it was fixed before calling me More
Wonderful As always a pleasure. Happy to recommend. The attitude by the staff employed at Axelrod PROFESSIONAL ! Will continue to due business at this dea As always a pleasure. Happy to recommend. The attitude by the staff employed at Axelrod PROFESSIONAL ! Will continue to due business at this dealership. Close and convienant More
Amazing I was so tired of getting the run around from other dealerships. After almost totally giving up on getting my Encore, my husband called Axelrod. I was so tired of getting the run around from other dealerships. After almost totally giving up on getting my Encore, my husband called Axelrod. He was immediately connected to Mitchell who worked up pricing for him. We went there that evening and Mitchell welcomed us and placed us in the care of Gary Grow. The entire experience was wonderful, they went the extra mile to get me the car I wanted in the color I wanted! Truly a painless experience, I will be sending my friends and family to them!! More
Great experience with Axel Rod Jamie and Dale made every effort to ensure that my experience was pleasant. They toke there time to find me the exact car that I was looking for . T Jamie and Dale made every effort to ensure that my experience was pleasant. They toke there time to find me the exact car that I was looking for . They provided a fair trade in value for my car and worked with me to ensure that I happy every step of the the way. Would recommend this dealers to my friends, and in fact I have, and they were also satisfied. This is the third vehicle that I have purchased from Axelrod that tells a lot about a dealership and there integrity. More