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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

April 25, 2017

Steve was GREAT!!! Very smooth transaction. Steve is professional and I never felt pressured! Steve was very knowledgeable and answered all my questions in a timely ma More

by Dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke
May 15, 2017 -

Axelrod Buick GMC responded

Thank you for mentioning Steve by name. He is one of our customer favorites! If you have any questions or concerns about your new vehicle, he'll be here for you!

April 25, 2017

Top notch. We want to thank Tom ( squid) Reppucci in sales for selling us our 2017 GMC Sierra 1500. He was very professional and knowledgeable in his presentatio More

by Ioudad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Tom "Squid" Reppucci
May 15, 2017 -

Axelrod Buick GMC responded

I'm glad Squid and Suzie were helpful to you. Please try our Service Department when you are ready for that first oil change as well!

April 24, 2017

as professional and friendly as one could ask for! I was in need of a replacement for my totaled 2011 Maxima and came across a used item in Parma which is a decent distance from Pittsburgh and inquired More

by R Peezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrod Jordan, Richard Dues
May 15, 2017 -

Axelrod Buick GMC responded

Thank you for taking the time to describe your sales experience. I'm glad you came all that way from Pittsburgh to Cleveland! Enjoy your new vehicle!

April 19, 2017

Great Service, Car and Transaction! After having a bad experience with one of the dealerships locally, I found the exact car I was looking for at Axelrod. After agreeing to the price and More

by Brian Hill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Safiyyah Owens, Steve Cseke, Susie Axelrod
May 15, 2017 -

Axelrod Buick GMC responded

We actually make several out-of-state sales each month, so we know how to make that experience painless for our customers. I'm glad you found a vehicle with us that fit your needs!

April 12, 2017

Exceptional Customer Service Tom made my leasing experience fast and painless. He gave me the best possible pricing for a couple different Terrain models and explained the differe More

by trishfriery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom "Squid" Reppucci
May 15, 2017 -

Axelrod Buick GMC responded

Tom is a knowledgeable sales professional and that knowledge enables you to can compare pricing with options to help make an informed buying decision. Glad that worked out to your benefit!

April 10, 2017

Great Experience! I saw a Certified 2017 Chevy Express Cargo Van on the website. Between Mitchell Axelrod who first took my call and took time to answer all of my quest More

by vangunten
Recommend Dealer
Yes
Employees Worked With
Gary Grow, Mitchell Axelrod
May 15, 2017 -

Axelrod Buick GMC responded

I'm glad Mitchell and Gary were able to get you into that cargo van. Please come back and see us again anytime!

April 08, 2017

Service Tim was courteous and kept me informed about what was going on with the repairs on my car. He made sure to take the time to find the problem and made More

by kpituch23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Tim Kubow
May 15, 2017 -

Axelrod Buick GMC responded

We are very fortunate to have a service staff full of people just like Tim. I'm glad we were able to repair your vehicle in a timely manner for you!

April 06, 2017

Wonderful As always a pleasure. Happy to recommend. The attitude by the staff employed at Axelrod PROFESSIONAL ! Will continue to due business at this dea More

by TJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek
May 15, 2017 -

Axelrod Buick GMC responded

Thank you! We do our best to hire quality professionals! We do appreciate you recognizing our people.

April 04, 2017

Amazing I was so tired of getting the run around from other dealerships. After almost totally giving up on getting my Encore, my husband called Axelrod. More

by Inky6231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Gary Grow, Mitchell Axelrod
May 15, 2017 -

Axelrod Buick GMC responded

Referrals are our highest form of flattery, so thank you for that. I'm so glad we were able to get you into the vehicle that fitted you best!

April 03, 2017

Great experience with Axel Rod Jamie and Dale made every effort to ensure that my experience was pleasant. They toke there time to find me the exact car that I was looking for . T More

by Greg Gipko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Dale Wassenar
May 15, 2017 -

Axelrod Buick GMC responded

Thank you so much for the kind words and repeat business! We will be here for you the next time you are in the need for service or sales as well!

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