Back

Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

Directions

By Type

3,488 Reviews of Axelrod Buick GMC

November 16, 2018

Repair Keep up the great work !!!! It's nice to know that we can still count on this GMC dealership for quality repairs! This is not always the case at More

by THOMASGRADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
November 15, 2018

Lease buy out Bought out the lease of my friends SUV. The extra cost was $1000.00 plus other fees. I was under the impression those fees were included in the $1000. More

by COLOMBO34
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Mitchell Axelrod, Christopher della Volpe
November 15, 2018

Comfortable and relaxing. Easy dealing with the sales people. No high pressure sales or supprisees on the finalizing of the deal. It was very pleasant and relaxing experience More

by CHUCKSCHRINER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Leek, Brandon Leek
November 15, 2018

Service and problem with Immobilizer light. I took my 2015 Buick to Axelrod for routine service and to fix a problem with the Immobilizer light. Everyone was very polite and the problem I had w More

by Old Broad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mccann, Tim Kubow
November 14, 2018

Amazing I was involved in a car accident where my car was totaled. Richard made this experience so much better. He treated me with respect and like a friend. More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Richard Dues, Carl Reese
November 14, 2018

Quick, friendly & seamless I went in for a routine oil change at 8 months pregnant. They were nice and efficient! Large waiting room with refreshments. Changed the oil, did the More

by Kita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tim Kubow, Katie Bozic
November 13, 2018

Oil change Attendant showed me how to use the menu. This helps me to keep the speed limit. I told him others in my city are buying Buick after s÷ing my SUV. More

by ALTHEACUNNINGHAM80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher della Volpe
November 12, 2018

Friendly and stress free. Buying a vehicle is very stressful for me, so I always take a car I'm looking at to my mechanic. Axelrod worked with me to make this happen. McCoy a More

by Purdys72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Macoy
November 12, 2018

Clean and friendly My time there was short. Not much more to say other than clean and friendly. I would come back and I’d ask for Christopher More

by Miss my truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher della Volpe
November 10, 2018

Could have been good Salesman Max was fabulous. Thank you Max. But when it came to the financing, out came the games. Not to mention that I was sold a certified vehicle, b More

by Somewhat happy
Recommend Dealer
No
Employees Worked With
Susie Axelrod, Jamie Blazer, Max Galang
Nov 14, 2018 -

Axelrod Buick GMC responded

Thank you for your feedback! We take transparency very seriously and obviously missed the mark here. We apologize for any confusion. My team has reached out and spoken with you a few times. I hope that everything is clear now. Thank you for your patronage.

...
238
...