
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Repair Keep up the great work !!!! It's nice to know that we can still count on this GMC dealership for quality repairs! This is not always the case at Keep up the great work !!!! It's nice to know that we can still count on this GMC dealership for quality repairs! This is not always the case at other dealerships. More
Lease buy out Bought out the lease of my friends SUV. The extra cost was $1000.00 plus other fees. I was under the impression those fees were included in the $1000. Bought out the lease of my friends SUV. The extra cost was $1000.00 plus other fees. I was under the impression those fees were included in the $1000.00 up charge. Pretty expensive paper shuffling!! More
Comfortable and relaxing. Easy dealing with the sales people. No high pressure sales or supprisees on the finalizing of the deal. It was very pleasant and relaxing experience Easy dealing with the sales people. No high pressure sales or supprisees on the finalizing of the deal. It was very pleasant and relaxing experience . More
Service and problem with Immobilizer light. I took my 2015 Buick to Axelrod for routine service and to fix a problem with the Immobilizer light. Everyone was very polite and the problem I had w I took my 2015 Buick to Axelrod for routine service and to fix a problem with the Immobilizer light. Everyone was very polite and the problem I had was fixed for a reasonable price. Service Advisor-Tim Kubow; Service Tech-David Mccann More
Amazing I was involved in a car accident where my car was totaled. Richard made this experience so much better. He treated me with respect and like a friend. I was involved in a car accident where my car was totaled. Richard made this experience so much better. He treated me with respect and like a friend. Not that typical car salesman BS. I highly recommend Axelrod. Everything was great. Two areas of improvement recommendations would be have the vehicle handed off to the new owner with a full tank of gas and get into finer details of cleaning the vehicle for that professional detailing look. Other than that, you guys nailed it. More
Quick, friendly & seamless I went in for a routine oil change at 8 months pregnant. They were nice and efficient! Large waiting room with refreshments. Changed the oil, did the I went in for a routine oil change at 8 months pregnant. They were nice and efficient! Large waiting room with refreshments. Changed the oil, did the inspection and wash the car. I was in & our in no time. Even had the paperwork ready for me to receive a mail in rebate for the services. More
Oil change Attendant showed me how to use the menu. This helps me to keep the speed limit. I told him others in my city are buying Buick after s÷ing my SUV. Attendant showed me how to use the menu. This helps me to keep the speed limit. I told him others in my city are buying Buick after s÷ing my SUV. More
Friendly and stress free. Buying a vehicle is very stressful for me, so I always take a car I'm looking at to my mechanic. Axelrod worked with me to make this happen. McCoy a Buying a vehicle is very stressful for me, so I always take a car I'm looking at to my mechanic. Axelrod worked with me to make this happen. McCoy and the rest of the people that helped made the experience friendly and stress free. Thank you McCoy and Axelrod. Jennifer More
Clean and friendly My time there was short. Not much more to say other than clean and friendly. I would come back and I’d ask for Christopher My time there was short. Not much more to say other than clean and friendly. I would come back and I’d ask for Christopher More
Could have been good Salesman Max was fabulous. Thank you Max. But when it came to the financing, out came the games. Not to mention that I was sold a certified vehicle, b Salesman Max was fabulous. Thank you Max. But when it came to the financing, out came the games. Not to mention that I was sold a certified vehicle, before the certifying inspection was done on it. Was giving incorrect information TWICE regarding the warranty, but a service contract was available for an extra fee of course. More