Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Axelrod Buick GMC
Parma, OH
3,488 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
3,488 Reviews of Axelrod Buick GMC
November 27, 2018
Censor Replaced censor under driver seat. Work was done to my satisfaction. Employees were helpful and quite knowledgeable. Dealership is great to work with Replaced censor under driver seat. Work was done to my satisfaction. Employees were helpful and quite knowledgeable. Dealership is great to work with. Always accommodating More
by dwujnovich
Verified CustomerEmployees Worked With
Dominic in service
November 26, 2018
Great people..Always eager to help. Great people..very helpful..very knowledgeable !! Always pleasant and do know what they are talking about. I do tell my family & friends to go talk Great people..very helpful..very knowledgeable !! Always pleasant and do know what they are talking about. I do tell my family & friends to go talk to the people at Axelrod they do know all about cars ! More
by Jackie54
Employees Worked With
Dorothy Kusek, Jayme Yates, Tim Kubow, Katie Bozic
November 26, 2018
Great service at Axelrod Buick It's always a pleasurable experience at Axelrod Buick. Every visit I'm impressed with the professional, friendly, and helpful service. I recommend Axe It's always a pleasurable experience at Axelrod Buick. Every visit I'm impressed with the professional, friendly, and helpful service. I recommend Axelrod Buick to everyone !! Sincerely, Jeanette Krystofek More
by nettie5150
Employees Worked With
Dorothy Kusek, Tim Kubow
November 26, 2018
Same problem 4 times in 60 days. The people are nice. F&I nice, But I have major concern on service. I have a break problem, in service 4 times and still same issue. Can't be that big The people are nice. F&I nice, But I have major concern on service. I have a break problem, in service 4 times and still same issue. Can't be that big of a deal. But here I'm putting it in again. Lost work over safety issues, and stress is just adding on. Not happy at all. More
by WICKLINN
Employees Worked With
RYAN SERVICE MANAGER, Dorothy Kusek, Carl Reese, Max Galang
November 21, 2018
Service Department GRRREAT SERVICE DEPARTMENT! They are accommodating to your schedule and work is done in a timely manner. I would recommend Axelrod to anyone for their GRRREAT SERVICE DEPARTMENT! They are accommodating to your schedule and work is done in a timely manner. I would recommend Axelrod to anyone for their service needs! More
by Wallace8678
Employees Worked With
Ryan Prosinski , Barry Axelrod, Dan Regan, Jayme Yates, Tim Kubow, Katie Bozic
November 21, 2018
Dorthy is the best. Dorthy solved the issue and made sure it was covered under my extended warranty. She made sure to get the truck back to us and delivered it to my hom Dorthy solved the issue and made sure it was covered under my extended warranty. She made sure to get the truck back to us and delivered it to my home. More
by JKOCAB
Employees Worked With
Dorothy Kusek
November 19, 2018
Very professional and knowledgeable Steve did an amazing job walking me through everything and explaining the process. I am extremely happy. Tom also did a great job guiding me through t Steve did an amazing job walking me through everything and explaining the process. I am extremely happy. Tom also did a great job guiding me through the finance process and was very pleasant to work with. More
by Jacosta
Employees Worked With
Steve Cseke, Tom Schrader
November 19, 2018
No hassle, simple and easy Came in with a particular car in mind that we found listed online. No hassles, car was great and I drove it home that day. Everyone at Axelrod had a p Came in with a particular car in mind that we found listed online. No hassles, car was great and I drove it home that day. Everyone at Axelrod had a positive attitude and the experience was 10/10. More
by Weballday
Employees Worked With
Christopher della Volpe, Tom Schrader
November 17, 2018
Above and beyond Everyone was very helpful and courteous. They went above and beyond to make us happy, and took the time to answer all of our questions. Everyone was very helpful and courteous. They went above and beyond to make us happy, and took the time to answer all of our questions. More
by Joey Thomas
Employees Worked With
Christopher della Volpe
November 16, 2018
Good. The dealer ship had a lot of nice pre owned vehicles as well as new to choose the salesman and services was really really good. The dealer ship had a lot of nice pre owned vehicles as well as new to choose the salesman and services was really really good. More
by Johnsod
Employees Worked With
Jamie Blazer, Carl Reese
