
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
Oil change / tire rotation Tim is always a pleasure to work with when I bring my car in for service- if I have any questions or concerns, he is always willing to go the extra, Tim is always a pleasure to work with when I bring my car in for service- if I have any questions or concerns, he is always willing to go the extra, to find the answer or assist as needed. More
Easy and efficient Glad to get a call telling me when I need to get service done on my GMC! You make it easy to schedule and everyone I’ve ever dealt with is very frien Glad to get a call telling me when I need to get service done on my GMC! You make it easy to schedule and everyone I’ve ever dealt with is very friendly. I never mind waiting for my truck to be done because your waiting area is comfortable and there’s always coffee! More
Great! As always, everything and everyone was great. Went for my oil change and waited for my car and it took no time at all and when my car was finished I w As always, everything and everyone was great. Went for my oil change and waited for my car and it took no time at all and when my car was finished I was advised what they found or didn't find. Excellent service as always. More
NOV. 29, 2018 VISIT TO DEALERSHIP FOR SERVICE Excellent service at the dealership on Thur. 11/29 at 8:50 AM. I was called last week and told need the regular maintenance on vehicle for oil change, Excellent service at the dealership on Thur. 11/29 at 8:50 AM. I was called last week and told need the regular maintenance on vehicle for oil change, lub and filter. Appointment was easy and when came in for service was greeted with a smile and only had a short wait for the vehicle. I appreciate short wait and excellent service by all personnel. I always appreciate the car wash after servicing the SUV. Thank you... More
Christopher della Volpe is the BEST Christopher = Knowledgeable, fun, not pushy, fair. Best car salesperson I’ve ever worked with. Efficient but not aggressive. He can read and react Christopher = Knowledgeable, fun, not pushy, fair. Best car salesperson I’ve ever worked with. Efficient but not aggressive. He can read and react to a customer (vs just having a script). More
Perfection Mike Hadley was superb. This is our second GMC in three years and Axelrod did us right. Very satisfied.with pur experience. Will refer friends Mike Hadley was superb. This is our second GMC in three years and Axelrod did us right. Very satisfied.with pur experience. Will refer friends More
Phenomenal The total experience was like a breath of fresh air regarding customer service experience. My appointment was for 10 a.m. Arrived early -around 9:35. The total experience was like a breath of fresh air regarding customer service experience. My appointment was for 10 a.m. Arrived early -around 9:35. Was taken care of immediately even though I indicated and acknowledged my appointment at 10 a.m. Tim in the Service Department was very accommodating even with my request if someone could wash the inside of the windshield because I cannot reach all the way to the front of the dashboard and also around the center counsel. More
Pleasant Experience I have purchased three vehicles thru Axelrod Buick GMC and have always had a pleasant experience. From Brandon and Bret making sure that I receive the I have purchased three vehicles thru Axelrod Buick GMC and have always had a pleasant experience. From Brandon and Bret making sure that I receive the vehicle I want at the price I want. To dealing with the Service department in getting my vehicles maintained in the proper condition. I would recommend Axelrod to anyone buying or leasing a car due to the excellent service I have received. More
Awesome Because I'm pleased Over All with everyone that I have came in contact with and service when I brought my car in to be serviced Because I'm pleased Over All with everyone that I have came in contact with and service when I brought my car in to be serviced More
Oil Service Great group op people in auto service . Ryan great service manager . Very understanding and fair. Quick service. Clean shop . Fair price . That all I Great group op people in auto service . Ryan great service manager . Very understanding and fair. Quick service. Clean shop . Fair price . That all I can say. More