
Axelrod Buick GMC
Parma, OH
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3,488 Reviews of Axelrod Buick GMC
First-Time Customer - Very pleased with service For 40 years I dealt with another Buick dealership for purchasing cars and service. When that dealership recently closed its doors, I had to find ano For 40 years I dealt with another Buick dealership for purchasing cars and service. When that dealership recently closed its doors, I had to find another dealership for service. I had been receiving advertisements and coupons in the mail from Axelrod and decided to give them a try. I was very pleased from the attention and service I received especially from Dorothy Kusek, the Service Consultant. She was very helpful in determining exactly what services I needed and which coupons I could use. I am happy that I have found a new dealership. More
Great Service ,while I was waiting this young man helped me to put the rewards program on my phone,very patient and polite. Thank you Mitch Axelrod. Sandie Bender ,while I was waiting this young man helped me to put the rewards program on my phone,very patient and polite. Thank you Mitch Axelrod. Sandie Bender More
Purchase of our 2015 leased GMC Terrain. Axelrod has Great Customer Service & a Great Service Department. This trip was to purchase the 2015 GMC Terrain we have been leasing for the last 3 ye Axelrod has Great Customer Service & a Great Service Department. This trip was to purchase the 2015 GMC Terrain we have been leasing for the last 3 years. We have been Very Happy with the Vehicle & Alexrod Service. I called Steve Cseke & set up an appointment. He took care of everything ahead of our arrival & everything went very smoothly. While we were completing all the necessary paperwork, the Service Department detailed our Terrain inside & out so it look & smelled like new. We were done & back on the road in a couple hours. Good Job! More
Got the job done! Brandon, Mark and Carl all worked hard to get what I thought to be an impossible job done. They are friendly, caring and hard working. I had extenuati Brandon, Mark and Carl all worked hard to get what I thought to be an impossible job done. They are friendly, caring and hard working. I had extenuating circumstances to deal with and they gave me time to deal with things. Brett was also very thoughtful given what I was dealing with. I would totally recommend this this dealership to everyone! More
Excellent staff Very caring and excellent service. Steve went out of his way to do an excellent job staff very friendly will go back and recommend this dealership Very caring and excellent service. Steve went out of his way to do an excellent job staff very friendly will go back and recommend this dealership More
Service dept. Dominic👍🏻😇 He was very honest and helpful in getting my Chevy fixed, as well as the people whom did the work👍🏻 ( sorry I can’t remember there names) But everyo He was very honest and helpful in getting my Chevy fixed, as well as the people whom did the work👍🏻 ( sorry I can’t remember there names) But everyone was every personable !! Thank you all for a Great Job!! I wiould highly recommend you all🎄👍🏻 More
Great service Dorthy got me in and out with no notice on a Saturday. Cashier (didn't catch her name) reminded me to apply rewards of $28 against my bill! Dorthy got me in and out with no notice on a Saturday. Cashier (didn't catch her name) reminded me to apply rewards of $28 against my bill! More
Terry’s oil change Very pleased at the prompt no as well as courteous staff that greeted me right at the door. Informed me of service that my car needed, changed my oil Very pleased at the prompt no as well as courteous staff that greeted me right at the door. Informed me of service that my car needed, changed my oil and had me on my way in a little over an hour. More
Great costumer service Great experience would recommend to anyone. I’ve been coming to Axeldod for over 15 years and they have never let me down. Thank you !!! Great experience would recommend to anyone. I’ve been coming to Axeldod for over 15 years and they have never let me down. Thank you !!! More
Routine maintenance It was a great experience. Not only did I get a great service and car wash they found that I had some type of critter living under the hood and they t It was a great experience. Not only did I get a great service and car wash they found that I had some type of critter living under the hood and they took care of it. More