Back

Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

Directions

By Type

3,488 Reviews of Axelrod Buick GMC

December 19, 2018

Freaking great This is a great dealership, with awesome people and a great team ! Very friendly hard working people ! I’ll be sending people to you guys . Thank yo More

by ilovegf14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Milczewski, Steve Cseke, Jamie Blazer
Dec 22, 2018 -

Axelrod Buick GMC responded

Dear 'ilovegf14', Thank you for taking the time to share your visit to our sales department. I will be sharing your kind words with our entire store. Our consumer's voice is highly valued as well as appreciated. Feel free to reach out to any of our team members if you need anything automotive related. Axelrod Management

December 18, 2018

First service visit Drop off vehicle was very effective. Pick-up with cashier was quick and very pleasant, friendly. It would have been a courtesy if the car was washed More

by PHILIP.NEMETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
December 18, 2018

Very Good Was greeted in timely manner. Total time for service appointment was about an hour. Service writer explained service that had been completed. Only dis More

by djhallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Difino-Service Writer
December 17, 2018

Oil change Peoples were nice answer all my question service was great every time I go there they help me when I have issues with my truck More

by CARMEN4PARMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek, Tom "Squid" Reppucci, Carl Reese, Katie Bozic, Tom Schrader, Jim Quinn
December 16, 2018

Convenient and comfortable I was not rushed to understand or make a decision and all my questions were answered. It was serviced and I was happy with the results. More

by I don’t like this
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Dorothy Kusek, Mitchell Axelrod, Tim Kubow
December 16, 2018

Seamless experience Great experience at Axelrod Buick and GMC. Salesman Chris was knowledgeable, helpful, and an advocate for the customer. Love the new Buick Encore. I w More

by Darvey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schrader , Christopher della Volpe
December 15, 2018

Prefer Tim to handle my service. The service department has been wonderful since day 1. Honest and always friendly. When I call with questions all are eager to help. Wish they wo More

by MFLORESKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Regan, Susie Axelrod, Richard Dues, Tim Kubow
December 14, 2018

Great experience I got there on time and was approached immediately. Service was performed as requested and a car wash to top it off. Very friendly staff. More

by dannywerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothy Kusek
December 14, 2018

The purchase of a 2016 Buick Regal. Only disappointed by amount of trade in. Also I should have been given floor mats since I purchased on a snowy day and never really checked out the d More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Richard Dues, Tom Schrader
December 13, 2018

Great service Great friendly service. Quick and accurate. Called and got right in when issue began. The service department was great. Everything so far had been abs More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susie Axelrod, Katie Bozic
...
233
...