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Axelrod Buick GMC

Parma, OH

4.6
3,488 Reviews

6603 Brookpark Road

Parma, OH

44129

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3,488 Reviews of Axelrod Buick GMC

February 23, 2023

3rd time there for a check engine light and other work, they only diaganose one code at a time to see of it comes back on and charge a fee each time. The parts upcharge are pretty high, but labor rates are More

by Davevaper
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Difino
February 23, 2023

To sum it up, Justin did a wonderful job He was very thorough and friendly. I wish she was one of my employees. More

by DMARTIN32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
February 22, 2023

I think they are Very friendly people to deal with. That's why I'm a repeat customer. More

by BILLRESAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Shaffer
February 20, 2023

Great inventory selection and an impressive staff all the way around. My experience was very positive and am convinced that Axelrod prioritizes their customers. More

by 83ddp87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, Mitchell Axelrod, Tom Shaffer
February 19, 2023

Very friendly and not pushy. Explained all of our options for financing. Very flexible on test drive More

by GHLAUCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blazer, McKoy Kendrick
February 19, 2023

friendly, helpful svc staff. problem fixed on 2nd visit for same issue but overall great job More

by A.LEV11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 18, 2023

It took a little longer than I expected but everything was done to my satisfaction. More

by M_KONDOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow
February 18, 2023

They went above and beyond to get me a vehicle within my price range. We live an hour and a half away and would travel that again for the same awesome experience More

by BUBBIESLEWIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cseke, Carl Reese, Nolan Caruso
February 17, 2023

Friendly and professional service. Staff was very helpful and informative. Would recommend to friends and family. More

by Cathy Wolff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lanham
February 16, 2023

Everyone at this dealership is very friendly whenever I go there. Service department is great. More

by KIMSMOM108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kubow, Justin Lanham
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